Customer Relationship Associate

2 days ago

Noida Uttar Pradesh, India Eduplex services private limited Full time

Customer Relationship Associate

**Location**: Sector 2, Noida
**Experience**: 1-3Years
**Salary**: 15,000 per month + incentives
**Employment Type**: Full-time

**About the Role**

We are looking for a proactive **Customer Relationship Associate** who will act as the bridge between clients and our team. The role requires excellent communication skills, relationship-building ability, and advanced Excel expertise to maintain accurate reports and client data.

**Key Responsibilities**
- Make outbound calls and respond to inbound queries with professionalism.
- Build strong and long-term client relationships through regular follow-ups.
- Maintain detailed call logs, client records, and follow-up schedules in Excel.
- Create daily/weekly/monthly client engagement reports using advanced Excel (dashboards, VLOOKUP, Pivot Tables, Charts).
- Coordinate with the sales and operations teams to ensure client satisfaction and smooth process flow.
- Ensure all client needs and follow-ups are handled promptly.

**Requirements**:

- Graduate (any stream), 1-3 years of experience in telecalling, customer service, or client engagement.
- Excellent communication skills in English and Hindi.
- Strong interpersonal and relationship management skills.
- Proficiency in **Advanced Excel** for reporting and analysis.
- Organized, detail-oriented, and a strong team player.

**What We Offer**
- Fixed salary + performance-based incentives.
- Opportunity to grow in **client servicing and relationship management** roles.
- Training to enhance both communication and analytical skills.

**Job Types**: Full-time, Permanent

Pay: Up to ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Relationship Associate

    1 week ago

    Noida, Uttar Pradesh, India Smart Moves Consulting Zone Full time

    Profile: Customer Relationship Associate **Salary**: Up to 15k plus incentives Location: Noida sec 04 Experience: Fresher **Job Type**: Full Time (Work From Office) **Key Responsibilities**: - Act as the main point of contact for customers, addressing their needs and inquiries in a timely and professional manner. - Resolve customer issues or concerns...

  • Customer Relationship Associate

    1 week ago

    Noida, Uttar Pradesh, India ACT2HIRE Full time

    We are a dynamic NGO committed to making a positive impact in the community by supporting various social, environmental, and humanitarian causes. We are looking for a passionate and dedicated Customer Relations Associate to join our team and help drive our mission forward through effective communication and donor engagement. **Key Responsibilities**: -...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Real11 Fantasy Sports Full time

    **Position: -** Retention Specialist **Vacancy: -** 1 **Experience: -** 1-2 years **Qualification: -** Graduation **Salary: -** As per Company Norms **Roles and Responsibilities**: - Communicating with customers and sales representatives. - Analyzing customer behavior. - Gathering information about customer complaints. - Developing aggressive retention...

  • Client Relationship Associate

    1 week ago

    Noida, Uttar Pradesh, India APPNEURAL Pvt. Ltd. Full time

    Job Description: Client Relationship Associate. Position: Client Relationship Associate. Location: Noida. Experience: 0- 1 Year Company: APPNEURAL Pvt. Ltd. **Job Type**: Full time Job Summary: APPNEURAL Pvt. Ltd. Is looking Client Relationship Associate responsible for building and maintaining strong relationships with clients, ensuring their...

  • Customer Relationship Associate Noida Sector 135

    1 week ago

    Noida, Uttar Pradesh, India TheHiringbee Full time

    **Company: Solar Industry** **Timing: 9:00 Am To 7:00 _ Monday To Friday and Alternate Saturday Working** **Location: Noida Sector 135.** **Role: Customer Service Associate** **About the Role**: **Key Responsibilities**: - **Issue Resolution**: Resolve customer complaints and issues effectively, escalating when necessary, to maintain high levels of...

  • Customer Relationship Associate

    1 week ago

    Noida Sector , Noida, Uttar Pradesh, India Learningshala Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    *ABOUT LEARNINGSHALA:*We are a distance learning portal for parents, students, and education industry professionals who are seeking information on various distance courses offered at several best universities in India and abroad. One can rely on the information on distance learning courses and universities shared on our portal. We have a dedicated team of...

  • Client Relationship Associate

    3 days ago

    Noida, Uttar Pradesh, India Developer's Adda Full time

    Profile - Client Relationship Associate (CRA) Qualification - 12th passed/Graduation Completed Experience - Freshers Skills - Excellent communication skills Salary - For Freshers Salary 15,100k including ESI Card + 500 Attendance Bonus + good incentives Pay: ₹8,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental Pay: - Performance...

  • Customer Support Associate

    7 days ago

    Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full time

    An international voice process **requires the customer service representatives to handle inbound and outbound calls from customers from different countries**. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues. **Job Types**: Full-time, Permanent, Fresher Pay:...

  • Client Relationship Associate

    2 weeks ago

    Noida, Uttar Pradesh, India Creation Deck Full time

    *Urgent Hiring for Noida location* *Company - SmileIndia Trust (NGO Calling)* - Profile - Client Relationship Associate (Sales Profile) - Gender - Female preferred with good comms/ Male with sales experience and comms also welcom - Process - Domestic (Voice sales process) Client relationship associate - Salary - 13k to 15k (Noida sector 4) *(15,100 INR +...

  • Client Relationship Associate

    1 week ago

    Noida, Uttar Pradesh, India Hirehut Full time

    NGO Calling Process... Profile - Client Relationship Associate (CRA) Qualification - 12th passed/Graduation Completed Experience - Freshers Skills - Excellent communication skills Location - A100 Sec 4,Noida Near Sector 16 metro station Salary - For Freshers Salary 15,100k including ESI Card + 500 Attendance Bonus + good incentives Pay:...