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Customer Relationship Executive

2 weeks ago

Ghaziabad Uttar Pradesh, India Vintage Solution Full time

**Qualifications and Skills**:

- **Educational Qualification**: Bachelor’s Degree in Business Administration, Engineering (Electrical), or related field. Additional certifications in Customer Relationship Management or Project Management are a plus.
- **Experience**: Minimum of 2-4 years of experience in client relationship management, customer service, or account management, ideally in the electrical contracting industry or similar sectors.
- **Skills**:

- Strong interpersonal and communication skills, both verbal and written.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in CRM software, MS Office, and other relevant software tools.
- Strong problem-solving and conflict resolution skills.
- Understanding of billing and invoicing procedures, especially in the context of large organizations and government undertakings.
- Knowledge of the electrical contracting industry and familiarity with Government of India undertakings is a plus.

**Working Hours and Location**:

- **Working Hours**: Full-time, Monday to Saturday 10AM to 6:30PM. Flexible hours may be required for client calls and urgent matters.
- **Location**: Ambedkar Road, Ghaziabad

Regards

Team HR

9924169268

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person