Customer Relationship Executive

7 days ago

Vijai Nagar Ghaziabad Uttar Pradesh, India vaastu homes Full time

**Job Title: Customer Relationship Executive (CRE)**

**Location: City:

- Siddharth Vihar Yojna, Ghaziabad, State:

- Uttar Pradesh**

**Department: Sales & Customer Relations**

**Experience: 1-4 years (for Mid-Level)**

**Employment Type: Full-Time**

**Company Profile**:
**M/s Envyrons Infrastructure Pvt. Ltd.** is a leading real estate development company committed to building high-quality residential and commercial spaces that blend modern design with Vaastu-compliant principles. With a strong reputation for trust, innovation, and timely delivery, our mission is to create meaningful lifestyle experiences for our customers. Our flagship project, _**Vaastu Homes, Situated at Plot No. 04/bs-02/02, Siddharth Vihar Yojna, Ghaziabad, Uttar Pradesh**_ reflects our dedication to building harmonious living spaces rooted in tradition yet designed for contemporary living.

We pride ourselves on a customer-centric approach and believe that lasting relationships are the foundation of a successful real estate business.

**Job Profile - Customer Relationship Executive**

**Key Responsibilities**:

- Act as a bridge between customers and the company from pre-sale to post-possession.
- Manage inbound inquiries, follow up on leads, and convert them into site visits.
- Guide clients through the sales process including documentation, payment schedule, and legal formalities.
- Regularly update clients on project status, possession timelines, and post-sale services.
- Maintain accurate client records in the CRM system.
- Address customer concerns promptly and ensure a high satisfaction rate.
- Coordinate with internal departments to fulfill customer requirements.
- Bachelor’s degree in Business, Marketing, or related field.
- 1-4 years of experience in customer service or relationship management (preferably in real estate).
- Excellent verbal and written communication skills.
- Strong interpersonal and conflict-resolution abilities.
- Familiarity with CRM tools and Microsoft Office Suite.
- Ability to work in a fast-paced, target-driven environment.

**What We Offer**:

- Competitive salary and performance.
- Training and career development opportunities.
- A collaborative and professional work culture.
- Exposure to high-value real estate projects and client networks.

*

Pay: ₹15,000.00 - ₹20,000.00 per month

**Language**:

- English (preferred)

Work Location: In person

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