
Service Coordinator
1 week ago
- Coordinate daily service and maintenance schedules for ELV technicians and engineers.
- Handle incoming service requests, log issues, and ensure timely assignment and resolution.
- Maintain service records, job sheets, and documentation for all maintenance and support activities.
- Monitor SLAs and ensure service is delivered within agreed timelines.
- Communicate with clients to confirm appointments, follow up on service quality, and gather feedback.
- Support in troubleshooting by collecting information and sharing with technical teams.
- Ensure availability of spare parts and tools for scheduled jobs.
- Prepare and track maintenance contracts and AMC schedules.
- Assist in preparing service reports, quotations, and invoices in coordination with finance.
- Liaise with vendors or third-party contractors when needed.
Job Type: Full-time
Pay: ₹15, ₹40,000.00 per month
Education:
- Diploma (Preferred)
Experience:
- Total: 2 years (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
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