Service Coordinator

1 week ago


Kondapur Hyderabad Telangana, India Infiniti Building Solutions Private Limited Full time ₹ 15,000 - ₹ 4,80,000 per year
  • Coordinate daily service and maintenance schedules for ELV technicians and engineers.
  • Handle incoming service requests, log issues, and ensure timely assignment and resolution.
  • Maintain service records, job sheets, and documentation for all maintenance and support activities.
  • Monitor SLAs and ensure service is delivered within agreed timelines.
  • Communicate with clients to confirm appointments, follow up on service quality, and gather feedback.
  • Support in troubleshooting by collecting information and sharing with technical teams.
  • Ensure availability of spare parts and tools for scheduled jobs.
  • Prepare and track maintenance contracts and AMC schedules.
  • Assist in preparing service reports, quotations, and invoices in coordination with finance.
  • Liaise with vendors or third-party contractors when needed.

Job Type: Full-time

Pay: ₹15, ₹40,000.00 per month

Education:

  • Diploma (Preferred)

Experience:

  • Total: 2 years (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person


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