
Service Coordinator
3 days ago
Coordinate daily service and maintenance schedules for ELV technicians and engineers.
- Handle incoming service requests, log issues, and ensure timely assignment and resolution.
- Maintain service records, job sheets, and documentation for all maintenance and support activities.
- Monitor SLAs and ensure service is delivered within agreed timelines.
- Communicate with clients to confirm appointments, follow up on service quality, and gather feedback.
- Support in troubleshooting by collecting information and sharing with technical teams.
- Ensure availability of spare parts and tools for scheduled jobs.
- Prepare and track maintenance contracts and AMC schedules.
- Assist in preparing service reports, quotations, and invoices in coordination with finance.
- Liaise with vendors or third-party contractors when needed.
Pay: ₹15,000.00 - ₹40,000.00 per month
**Education**:
- Diploma (preferred)
**Experience**:
- Total: 2 years (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: In person
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