Customer Service/Sales Representative

2 days ago

Vijay Nagar Amritsar Punjab, India ScienceGenic Full time ₹ 1,44,000 - ₹ 6,00,000 per year

Deliver Solutions. Build Relationships. Grow with Us.

ScienceGenic, a leading educational institution in Amritsar, is hiring a dynamic and results-driven Customer Service Representative to manage and strengthen our client relationships. If you're proactive, persuasive, and passionate about helping people, this is your opportunity to thrive in a rewarding role.

Key Responsibilities:

  • Manage Client Relationships: Serve as the primary contact for client inquiries, concerns, and ongoing communication
  • Provide Superior Solutions: Address client issues promptly and effectively with a problem-solving mindset
  • Generate Referrals: Create exceptional service experiences that encourage word-of-mouth and repeat business
  • Attract and Support Sales: Engage with prospective clients and guide them toward ScienceGenic's services
  • Coordinate Across Departments: Collaborate with internal teams (academic, operations, and admin) to ensure seamless client service
  • Handle All Front-End Client Needs: Including follow-ups, service feedback, satisfaction checks, and more

What We Expect:

  • Excellent communication and interpersonal skills
  • Confidence in handling calls, client meetings, and follow-ups
  • Strong organisational abilities and attention to detail
  • Ability to work independently and take ownership of tasks
  • Basic computer skills (MS Office, data entry, email handling)
  • A positive, client-first attitude and professional appearance

Qualification:

  • Graduate (Freshers are welcome to apply)

Working Hours:

  • 12:00 PM – 8:00 PM (Monday to Saturday)

Compensation:

  • Basic Salary: ₹10,000 – ₹12,000/month
  • Incentives: Based on performance, incentives can boost your monthly earnings up to ₹45,000 – ₹50,000

Work Location:

ScienceGenic, Gali No. 7, Batala Road, Amritsar – 143001

Walk in for interviews anytime between 12:00 PM and 6:00 PM (Monday to Saturday)

Ready to turn conversations into opportunities? Join ScienceGenic and be part of a high-growth, high-reward team

Job Types: Full-time, Fresher

Pay: ₹10, ₹50,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Experience:

  • Sales: 1 year (Preferred)

Language:

  • English (Required)
  • Hindi (Preferred)

Location:

  • Vijay Nagar, Amritsar, Punjab (Preferred)

Willingness to travel:

  • 50% (Required)

Work Location: In person

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