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Team Leader- Hub Operations
2 weeks ago
Job Description
Who we are
A drone delivery technology well established company based out Gurgaon, which carving a niche in drone delivery sector by creating a faster and environment friendly mobility solutions.
, Skye Air is bringing a much-needed change in the global logistics community. With a big focus on healthcare, e-commerce, quick-commerce and agri-commodity sectors, we strive to build the fastest, most sustainable, and most efficient network to transport everything and anything.
Armed with a good logistics network available in across India & an amazing team, we are building futuristic transportation solution for companies in India to enhance their productivity & faster last mile delivery solutions.
Business Numbers
- 100+Clinents B. 500+ Employees Strength C. 8K Flight D. 50+ Government Contract
Our Vision
To transform, build, and operate futuristic transportation solutions that help mankind to achieve a better and more sustainable lifestyle.
We Are Looking For
Skye Air Mobility looking for Hub In charge /TL with four key areas that you will always focus safety, quality, customer service & productivity of overall operations.
You would be responsible to manage operations for both Last Mile and First Mile logistics at our hub. The Hub IN charge will be responsible for ensuring smooth operational processes, efficient handling of shipments, and effective team management while maintaining service quality standards.
You will be part of hub operations team & responsible for day-to-day management for last mile operations.
Roles & Responsibilities
- Maintain smooth functioning of hub processes, including sorting, scanning, packaging, and dispatching.
- Monitor inventory levels and ensure proper handling and storage of goods.
- Enforce compliance with safety and operational protocols.
- Implement strategies for process optimization, reducing delays, and minimizing operational costs.
- Identify and address inefficiencies in hub operations.
- Supervise daily last-mile delivery operations, ensuring timely delivery of shipments to customers.
- Monitor and manage the performance of delivery agents/riders to maintain high productivity and adherence to company standards.
- Manager and plan manpower of delivery agents.
- Handle escalations and ensure customer satisfaction with delivery experiences.
- Ensure accurate documentation and recording of incoming and outgoing shipments.
- Track and analyze operational KPIs (Key Performance Indicators) like on-time delivery, cost efficiency, and hub turnaround time.
- Prepare and submit regular operational reports to senior management.
- Meet Cost, turnaround & timelines of targets of shipments.
Desired Profile:
- Bachelors degree (Any graduate)
- Proven work experience 5+ Years
- Flexibles on work timing & Shifts.
- Hands on MS Office.
Join Us If You
- Are excited to build a product/company for next Billion Customers that aims to provide the world with a new age of logistics.
- Work across the stack and are willing to go the extra mile to provide the highest quality with the best user experience.
- Love Scalability issues and are ready to solve them.
What's on the Offer
- Market Leading Remuneration along with other perks(Beyond Salary & Benefits)
- ESOP & Long term Incentive Plan.
- Excellent opportunity to join the company at an early stage, make an impact and be a part of the Decision-making tribe.
- Quality time off - We believe to do our best work, we all need to spend time with family and friends, travel, take care of personal commitments or just take a break.
