Team Leader
2 weeks ago
Job Title: Team Leader/ Manager – Holiday Packages
Experience: 3-6 years
Location: Sector 51, Gurugram
Industry: Travel and Tourism
Budget up to 6 LPA
Apply: Share resume over
Preference: Immediate Joiners| 7 Days or Serving Notice Period|
Job Summary: We are looking for a dynamic and experienced Team Leader – Holiday Packages to lead our holiday sales and operations team. This role requires a comprehensive understanding of both domestic and international holiday packages, strong leadership skills, and the ability to drive high-performance sales teams. The successful candidate will play a pivotal role in ensuring an exceptional customer experience, growing revenue, and maintaining a high standard of service excellence.
Key Responsibilities:
-Lead and manage a team of holiday package consultants (domestic & international).
-Monitor daily sales activities and ensure targets are met.
-Train, motivate, and coach team members on product knowledge and upselling.
-Handle high-value clients and complex holiday bookings.
-Ensure high-quality customer service and resolve complaints promptly.
-Coordinate with suppliers, hotels, and DMCs for package fulfilment.
-Oversee accurate costing, itinerary planning, and documentation.
-Submit performance reports and suggest process improvements.
Key Requirements:
-3- 6 years of experience in domestic & international holiday packages.
-Strong leadership and team management skills.
-Expertise in customer service, sales, and holiday package planning.
-Excellent communication and interpersonal skills.
-Ability to reliably commute to or relocate to Gurgaon, Haryana.
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