
Client Relationship Officer
2 days ago
Bajaj Capital Ltd is currently hiring for CRO across the Gurgaon with minimum of of experience in in Client Servicing, Up selling & Complaints Handling with proven track record.
Roles and Responsibilities
1)In-depth knowledge of the Mutual fund product
2)To deliver a seamless client experience to the assigned as well as acquired clients by utilizing Client Service index.
3)To ensure progressive curve by up-selling the chosen Mutual Fund product basis assigned target.
4) To deliver a seamless client experience to the assigned as well as acquired clients by utilizing Client Service index. & Feedback funnel on a regular basis.
5) To deliver training on Importance of MF to WP batches, before hand, ensure you are regularly updated / cross trained on such areas/avenues
6) To facilitate & ensure the satisfactory completion / activation of all the MF redemption cases, thus helping ensure retention level of clients at the highest level
Requirements
1) Experience Min 2 to 3 years of Experience in BFSI ( Client relationship) with excellent track record
Interested candidates kindly share resume
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