Client Relationship Officer

9 hours ago

Gurgaon, Haryana, India Bajaj Capital Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Bajaj Capital Ltd is currently hiring for CRO across the Gurgaon with minimum of of experience in in Client Servicing, Up selling & Complaints Handling with proven track record.

Roles and Responsibilities

1)In-depth knowledge of the Mutual fund product

2)To deliver a seamless client experience to the assigned as well as acquired clients by utilizing Client Service index.

3)To ensure progressive curve by up-selling the chosen Mutual Fund product basis assigned target.

4) To deliver a seamless client experience to the assigned as well as acquired clients by utilizing Client Service index. & Feedback funnel on a regular basis.

5) To deliver training on Importance of MF to WP batches, before hand, ensure you are regularly updated / cross trained on such areas/avenues

6) To facilitate & ensure the satisfactory completion / activation of all the MF redemption cases, thus helping ensure retention level of clients at the highest level

Requirements

1) Experience Min 2 to 3 years of Experience in BFSI ( Client relationship) with excellent track record

Interested candidates kindly share resume

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