Client Relationship Intern

2 days ago

Gurgaon, Haryana, India Zyvka Full time ₹ 1,20,000 - ₹ 2,64,000 per year
Internship Duration- 3 months Post completion of internship, we will provide PPO Number of positions- 3 Immediate joiner Stipend- INR 10,000 (Internship) and INR 22,000 Post internship F2F Interview- Zyvka, 6th Floor, Spring House, JMD Galleria, Gurgaon
Client Relationship InternOverview: The Client Relationship Intern plays a crucial role in supporting the client relationship team to ensure the satisfaction and retention of the company's clients. This position is vital for building and maintaining positive relationships with clients, addressing their needs, and contributing to the overall success of the organization.Key Responsibilities:
  • Assist in responding to client inquiries and requests in a timely and professional manner.
  • Support the client relationship team in maintaining accurate client records and documentation.
  • Conduct market research to gather information on client needs and preferences.
  • Participate in client meetings and presentations to observe and learn about client interactions.
  • Help in developing and implementing client communication strategies.
  • Assist in monitoring and reporting on client satisfaction and engagement metrics.
  • Contribute to the development of client retention programs and initiatives.
  • Support in organizing and coordinating client events and activities.
  • Assist in analyzing and evaluating client feedback and suggestions.
  • Learn and adhere to company policies and procedures related to client interactions.
  • Collaborate with other departments to ensure seamless client experience.
  • Contribute to the creation of client-focused marketing materials and resources.
  • Assist in identifying opportunities for process and service improvements based on client feedback.
  • Participate in training and development sessions to enhance client relationship skills.
Required Qualifications:
  • Currently pursuing a Bachelor's degree in Business Administration, Marketing, or related field.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities.
  • Ability to work effectively in a team environment.
  • Customer service-oriented mindset with strong problem-solving skills.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
  • Adaptability and willingness to learn new skills and tasks.
  • Basic understanding of client relationship management principles.
  • Ability to maintain confidentiality and professionalism in client interactions.
  • Demonstrated attention to detail and accuracy in work.
  • Strong interpersonal skills with the ability to build rapport with clients.
  • Proactive and self-motivated with a positive attitude.
  • Ability to prioritize and manage multiple tasks effectively.
  • Knowledge of basic marketing concepts and strategies is a plus.
  • Previous internship or work experience in a client-facing role is desirable.

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