lead - delivery

1 week ago

Chennai, Tamil Nadu, India OMH HealthEdge Holdings Full time ₹ 12,00,000 - ₹ 24,00,000 per year
  • Omega Healthcare Management Services Private Limited
    TAMIL NADU

Posted On

03 Oct 2025

End Date

17 Oct 2025

Required Experience

5 - 8 Years

Basic Section

No. Of Openings

1

Grade

2A

Designation

Lead - Delivery

Closing Date

17 Oct 2025

Organisational

Country

IN

State

TAMIL NADU

City

CHENNAI

Location

Chennai-I

Skills

Skill

VENDOR MANAGEMENT

PROJECT MANAGEMENT

IT SERVICE MANAGEMENT

SOLUTION ARCHITECTURE

CRM

ITIL

OUTSOURCING

GLOBAL DELIVERY

IT STRATEGY

SDLC

Education Qualification

No data available

CERTIFICATION

No data available

Job Description

Responsibility Areas

Role Description Overview:

Mentor a group of employees to achieve assigned productivity and quality targets by motivating employees; work with cross functional teams effectively.

Responsibility Areas:

  • Monitor, identify and resolve performance/ behavior/ attendance issues using prescribed performance management techniques.
  • Monitor and take action on personnel and disciplinary issues.
  • Conduct performance appraisals annually along with Ops Manager
  • Review reports on a daily basis and provide constructive feedback.
  • Provide subject matter expertise to Quality Control Analysts in the team
  • Ensure training needs of subordinates are met
  • Adjust to the needs of meeting service level agreements under supervision of Operations Manager.
  • Successfully complete all client related training and keep record of the same.
  • Resolve escalated customer issues and CAPA to be taken
  • Hold team briefings on a daily basis with the team.
  • Communicate all process and client changes to direct reports within specific timelines and keep record for such updates
  • Act as single point contact for the assigned team members for all their job related needs and create a harmonious work environment
  • Escalate performance related issues with respect to assigned team members to Operations managers on a timely manner (PIP)
  • Performs any other duty assigned by respective Operations Manager
  • Act as authorized person for sanctioning team members leave through ERP
  • Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable compliance requirements.
  • Employee separations to be handled in-line with company policies
  • Strict adherence to the company policies and procedures.

Desired Profile

  • Excellent Interpersonal, Communication, Team Management Skills
  • Min of 4.5 Yrs of Professional and Relevant Experience & 2 Yrs of People Management Experience.
  • Proven multi stakeholder management experience
  • Strong Project Management experience
  • Comfort in working in a changing and high growth environment.
  • Comfort in working in a changing and high growth environment
  • Client management / Relationship management.
  • Coaching / Mentoring – Expertise
  • Coordination and communication between the support and business functions.
  • Motivates employees to achieve peak productivity and performance.
  • Create a participative work environment and thereby facilitate employee satisfaction

  • lead - delivery

    4 days ago

    Chennai, Tamil Nadu, India Omega Healthcare Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    We are looking for a skilled professional with 5-8 years of experience to lead our delivery team at Omega Healthcare Management Services Pvt. Ltd., playing a crucial role in driving the success of our healthcare management services.Roles and ResponsibilityLead and manage the delivery team to ensure timely and high-quality project completion.Develop and...

  • Delivery Lead

    2 days ago

    Chennai, Tamil Nadu, India Prodapt Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Overview:We are seeking an experienced Delivery Lead with 7+ years of comprehensive experience in managing and delivering projects across diverse sectors. The ideal candidate will possess a proven track record of leading cross-functional teams, driving project execution, and delivering exceptional results that align with organizational...

  • Delivery Lead

    2 weeks ago

    Chennai, Tamil Nadu, India Sysvine Technologies Full time ₹ 12,00,000 - ₹ 30,00,000 per year

    Job ID763LocationChennaiExperience10 to 15 YearsCTC22L to 30LDate Posted17-OCT-2025Employment TypePermanentNo. of Openings5Job DescriptionDelivery Leadership for various software projectsTech and Managerial leadership of several teamsDesired Candidate ProfileDelivery Expertise with the ability to lead a large team of Software EngineersExperience in any of...

  • Delivery Excellence Lead

    1 week ago

    Chennai, Tamil Nadu, India Mastech Digital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Delivery Excellence LeadLocation:ChennaiExperience:12–18 years (with significant experience in delivery governance, quality, and process improvement)Department:Delivery Excellence / Program GovernanceBudget:Open to discussNotice Period: Immediate joiner/ Serving notice with less than 45 days/Notice is less than 45 daysRole Overview:We are looking...

  • Salesforce Delivery Lead

    1 week ago

    Chennai, Tamil Nadu, India Wilhelmsen Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Wilhelmsen Port Services is seeking a Salesforce Delivery Lead in our Mumbai...

  • Lead Delivery

    1 week ago

    Chennai, Tamil Nadu, India People First Consulting W.L.L Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Lead Delivery - QualityDepartment: Delivery QualitySpecialty: IPDRGLocation: ChennaiWork Mode: WFOJob Description:Participate in client calls and understand the quality requirements both from process perspective and fortargetsIdentify a method to achieve the quality targets and implement the same in consultation with operationsmanager / Team...

  • F&A Delivery Lead

    1 week ago

    Chennai, Tamil Nadu, India Stalwart Management Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:S3962626Chennai28211-Finance Processes and Operations-Finance StrategyFinance OperationsSeemaF&A Delivery(RTR, OTC, PTP)- Local Candidates- can look for both diversity & Non diversityS3865807Chennai29703-Finance Processes-Financial AnalysisFinance OperationsSeemaF&A- All Towers(R2R*)-Local & DiversityS3865817Chennai29703-Finance...

  • Lead - Delivery Quality

    3 days ago

    Chennai, Tamil Nadu, India Omega Healthcare Management Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Lead – Delivery Quality (Medical Coding – IP DRG Specialty)Location:Chennai, IndiaExperience:Minimum 7+ years in Medical Coding with at least 1 year of Quality Team Leader experience (on paper).Certification:CPC Certified Coder (Mandatory)Key Responsibilities (KRAs):Lead and manage the quality delivery team for IP DRG medical coding...

  • ServiceNow Delivery Lead

    2 weeks ago

    Chennai, Tamil Nadu, India Arthur Lawrence Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Arthur Lawrence is seeking a Senior Delivery Lead - ServiceNow to oversee end-to-end delivery of complex ServiceNow implementations and transformations. The ideal candidate will possess strong delivery management skills, deep technical expertise across the platform, and hold ServiceNow Architect or Master-level certifications. This role combines program...

  • Lead - Delivery Quality

    2 weeks ago

    Chennai, Tamil Nadu, India Omega Healthcare Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are looking for a skilled professional with 5-8 years of experience to lead our delivery quality team at Omega Healthcare Management Services Pvt. Ltd., playing a crucial role in ensuring the highest standards of healthcare services.Roles and ResponsibilityDevelop and implement effective quality control processes to ensure high-quality patient care.Lead...