Salesforce Delivery Lead

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Port Services is seeking a Salesforce Delivery Lead in our Mumbai Office.

In Wilhelmsen Port Services (WPS), we provide our customers with peace of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers' port calls as efficient and safe as possible.

Who you are:

A results-driven Salesforce Delivery Lead with expertise in leading end-to-end implementation of highly customised Salesforce solutions. Demonstrates hands-on proficiency in development and delivery leadership, building robust multi-cloud solutions, intricate data models, and tailored automation to address diverse business and customer needs. The Salesforce Platform Lead position reports to the Enterprise Solution Architect.

Main Responsibilities:

• Lead custom solution delivery across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and other Salesforce products.
• Design and implement highly customized Apex, Lightning Web Components (LWC), Aura Components, Visualforce, triggers, and batch jobs.
• Architect complex data models integrating multiple custom and standard objects to support business workflows.
• Ensure all solutions are aligned with customer requirements, enterprise standards, and scalability best practices.
• Manage end-to-end delivery, including requirements gathering, solution design, configuration, coding, testing, deployment, and post-deployment support.
• Integrate Salesforce solutions with external systems using REST/SOAP APIs, ETL, and middleware.
• Lead and mentor a team of developers, ensuring coding best practices, test coverage, and performance optimization.
• Leverage Experience Cloud and multi-cloud capabilities to deliver seamless, enterprise-grade solutions.
• Provide guidance on solution-level architecture, multi-cloud dependencies, and performance optimization.
• Prior knowledge of shipping/maritime applications is a plus for domain-specific implementations.

Qualification, Experience and Skills

• 10–15 years of industry experience in Salesforce solution delivery and custom development.
• Hands-on expertise with Apex, LWC, Aura Components, Visualforce, triggers, and asynchronous processing.
• Proven track record of designing and delivering enterprise Salesforce solutions with complex data models and multi-cloud dependencies.
• Strong experience with Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and solution integrations.
• Proven ability to lead a team of developers, mentoring technical skills and enforcing quality standards.
• Salesforce certifications: Platform Developer II, Application Architect preferred.

Preferred Skills:

• Experience in agile delivery, DevOps for Salesforce, CI/CD, automated testing, and release management.
• Strong ability to translate business requirements into technical solutions with maintainable code and scalable architecture.
• Familiarity with shipping/maritime industry processes and domain-specific workflows.

Applying

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Salesforce Delivery Lead.

Work location: Chennai, Tamil Nadu, India

Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required.