Chat Backend
3 days ago
Manage and respond to customer inquiries via chat.
Provide excellent customer service and resolve issues efficiently.
Collaborate with team members to achieve process goals.
Analyze and troubleshoot technical issues.
Required Candidate profile
Minimum 1 year of experience in a related field.
Strong communication and problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
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Chat & Backend Process Professional
20 hours ago
Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRoles and ResponsibilityManage and respond to customer inquiries via chat.Provide excellent customer service and resolve issues efficiently.Work on backend processes to ensure seamless operations.Collaborate with team members to achieve common goals.Analyze and report on process metrics to improve efficiency.Develop and implement process improvements to...
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Kolkata, West Bengal, India Wipro Full time ₹ 3,00,000 - ₹ 4,50,000 per yearRoles and ResponsibilitiesProvide customer support through email, chat, and non-voice processes to resolve customer queries and concerns.Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency.Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and...
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Chat Backend
3 days ago
Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 12,00,000 per yearRoles and ResponsibilityManage and coordinate recruitment processes for various positions.Develop and implement effective employee engagement strategies.Provide guidance and support to employees on HR-related matters.Analyze and resolve complex HR issues efficiently.Collaborate with other departments to achieve organizational goals.Maintain accurate and...
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Customer Support Associate
2 weeks ago
Kolkata, West Bengal, India Wipro Full time ₹ 3,00,000 - ₹ 4,50,000 per yearRoles and ResponsibilitiesHandle customer inquiries via email, chat, and non-voice channels in a timely and professional manner.Process customer requests, resolve issues, and provide solutions to their queries.Maintain accurate records of all interactions with customers using our CRM system.Collaborate with internal teams to ensure seamless communication and...
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Backend Non-Voice Process Professional
3 days ago
Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are Hiring Chat Process Executive (Fresher & Experience - Undergraduate)Job Description:HBR is seeking dynamic and enthusiastic individuals to join our Client team as Chat Process Executives. This is an excellent opportunity for freshers and undergraduate candidates to kickstart their careers in a thriving and dynamic work...
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Non Voice Process Executive
21 hours ago
Kolkata, West Bengal, India Wipro Full time ₹ 2,00,000 - ₹ 4,00,000 per yearRole & responsibilities -Handling queries of clientsChat and Email processHandling all the backend processProblem Solving5 Days Rotational Night shift and 2 Days rotational week offPreferred candidate profile -Good communication skillsAnalytical skillsManagement skillsAny Freshers are eligible till Graduate (Master's candidates,MBA , BCA, MCA, BTECH, Civil...
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Customer Support Executive
2 weeks ago
Kolkata, West Bengal, India Wipro Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob Title: Customer Support Executive (Non-Voice International BPO)Location: Kolkata (Work from Office)Job Type: Full-Time | Immediate Joiners | FreshersRole & responsibilitiesHandle customer queries via chat and email.Provide backend support for international clients.Ensure timely and accurate resolution of customer issues.Maintain customer satisfaction and...
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Senior Full Stack Developer
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Flutter Developer for Kolkata
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AI/ML Engineer
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