Customer Support Executive
7 hours ago
Job Title: Customer Support Executive (Non-Voice International BPO)
Location: Kolkata (Work from Office)
Job Type: Full-Time | Immediate Joiners | Freshers
Role & responsibilities
- Handle customer queries via chat and email.
- Provide backend support for international clients.
- Ensure timely and accurate resolution of customer issues.
- Maintain customer satisfaction and service quality standards.
Preferred candidate profile
- Education: HSC (12th pass) and above.
- Experience: Freshers are welcome.
- Skills: Communication in English.
- Technical/Professional Degrees: Not eligible (No B.Tech, MCA, MBA, etc.)
Job Details:
- Shift: Rotational shifts (24/7 environment)
- Week Offs: Rotational week offs
- Work Mode: Work from Office (5 days a week)
Interview Process: Face-to-face interview with 3 rounds:
HR Round
- Operations Round
SVAR Test (Voice & Accent Assessment)
Transport: One-way cab facility provided
Face to face interview from Tuesday to Friday (21st to 24th October), 11:00am .
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