Retail Sales Assistant

12 hours ago

Rajkot, Gujarat, India playkins inovation LLP Full time ₹ 1,26,000 - ₹ 1,62,000 per year

Sales & Customer Service

Job Purpose:

To provide excellent customer service, maintain attractive product displays, and achieve sales targets by promoting and selling toys and related products in the showroom.

Key Responsibilities:

  • Customer Service
  • Greet customers warmly and assist them in selecting suitable toys.
  • Provide detailed product information, including age suitability, features, and safety aspects.
  • Handle customer queries, complaints, and returns professionally.
  • Sales & Targets
  • Promote special offers and new arrivals to increase sales.
  • Achieve individual and showroom sales targets set by management.
  • Upsell and cross-sell related products to maximize revenue.
  • Showroom Maintenance
  • Maintain cleanliness and proper arrangement of display shelves.
  • Ensure all toys are properly tagged, priced, and stocked.
  • Assist in regular stock counting and inventory management.
  • Billing & Cash Handling
  • Operate the billing system (POS machine) accurately.
  • Handle cash and card transactions responsibly.
  • Maintain billing area cleanliness and ensure smooth checkout experience.
  • Product Knowledge
  • Stay updated about new products, brands, and promotions.
  • Understand toy safety standards and explain them to customers.
  • Teamwork & Discipline
  • Coordinate with team members for daily sales activities.
  • Follow company dress code, grooming, and behavior policies.
  • Attend staff meetings and participate in training sessions.

Qualification & Skills:

  • Education: Minimum 12th pass (Graduate preferred).
  • Experience: 0–2 years in retail sales (toy, gift, or kids' product showroom preferred).
  • Skills Required:
  • Good communication and polite customer interaction.
  • Basic computer and billing knowledge.
  • Cheerful, energetic, and child-friendly attitude.

Work Schedule:

  • Full-time (Store timing-based; weekend and holiday work required).

Salary Range:

  • Based on experience and performance (Fixed + Incentive).

Job Type: Full-time

Pay: ₹10, ₹13,500.00 per month

Benefits:

  • Flexible schedule

Work Location: In person

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