Assistant Store Manager/Store Manager
9 hours ago
Assistant Store Manager – Fashion Design ShopPosition Overview:
The Assistant Store Manager supports the Store Manager in overseeing daily operations, managing staff, ensuring excellent customer service, and driving sales. In a fashion design environment, the role also requires an understanding of fashion trends, brand identity, and visual merchandising to align with the store's aesthetic.
Key Responsibilities: Sales & Customer Service:
- Assist customers with product selection, styling advice, and fittings.
- Ensure high levels of customer satisfaction through excellent service.
- Address customer queries, complaints, or concerns professionally and promptly.
- Drive sales through product knowledge, upselling, and client relationship building.
Team Management:
- Supervise, train, and motivate sales staff.
- Support recruitment, onboarding, and performance evaluation.
- Ensure daily team briefings and task delegation.
- Lead by example in grooming, punctuality, and professionalism.
Store Operations:
- Open and close the store in absence of the Store Manager.
- Monitor inventory levels, assist in stock ordering and receiving.
- Conduct stock audits and ensure loss prevention practices are followed.
- Ensure store cleanliness, organization, and compliance with safety standards.
Visual Merchandising:
- Implement brand-specific visual merchandising guidelines.
- Assist in arranging store displays and mannequins according to the latest trends and seasonal themes.
- Ensure promotional materials and signage are up-to-date and well-positioned.
Reporting & Analysis:
- Maintain daily, weekly, and monthly sales reports.
- Monitor sales targets and work with the Store Manager to achieve KPIs.
- Track best-selling items and provide feedback to the buying or merchandising team.
Key Skills & Qualifications:
- Education: Diploma/Degree in Fashion Design, Retail Management, or Business preferred.
- Experience: 2–4 years in retail, preferably in fashion or luxury segments.
- Skills:
- Strong leadership and team management.
- Customer-centric approach with excellent interpersonal skills.
- Good fashion sense and knowledge of current trends.
- Time management and multitasking abilities.
- Proficiency in POS systems and MS Office.
Working Conditions:
- Flexible to work weekends, holidays, and extended hours.
- On feet for extended periods.
- Fast-paced and customer-focused environment.
Career Growth:
With consistent performance, the Assistant Store Manager can progress to:
- Store Manager
- Area/Regional Manager
- Visual Merchandiser
- Retail Buyer
- Fashion Brand Executive Roles
Maild Id : -
Ph No
Job Types: Full-time, Permanent
Pay: ₹15, ₹35,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
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