Business Development Executive

1 week ago

Santacruz East Mumbai Maharashtra, India AKR Infotech Full time ₹ 2,80,000 - ₹ 4,20,000 per year

Designation : Business Development Executive

Location : Santacruz East, Mumbai

Duration : Full Time

Experience : 0- 1+ Years

CTC : As per Company Norms

Role Overview:

The Business Development Executive will be responsible for identifying new business opportunities, managing existing customer relationships, and expanding the company's reach in target industries such as Pharmaceuticals, Agro-Chemicals, Paints, and more.

This role involves lead generation, sales conversions, account management, and coordination with internal teams to ensure seamless order fulfilment and customer satisfaction.

Key Responsibilities:

  1. Market Research & Lead Generation

· Research and identify new customers based on product applications in various industries.

· Conduct in-depth market analysis to identify new product opportunities within existing and potential customer accounts.

· Develop a pipeline of opportunities through cold calling, emails, and networking.

· Identify potential suppliers for new products requested by existing customers.

  1. Sales & Business Development

· Provide support to clients by understanding their product requirements and providing quotations.

· Conduct client meetings, product presentations, and demonstrations.

· Convert leads into customers through regular follow-ups and negotiations.

· Maintain fruitful relationships with customers and forge new client partnerships.

· Handle customer complaints and engage in negotiations to close deals successfully.

  1. Account Management & Customer Retention

· Take care of existing account management, ensuring regular inquiries for products and follow-ups for orders.

· Track and coordinate all activities occurring for each account, including dispatch of orders and payment receivables.

· Retain and maintain excellent client relationships, ensuring high customer satisfaction.

· Track customer orders, deliveries, and payment cycles while coordinating with internal teams.

  1. Sales Reporting & CRM Management

· Prepare regular client sales reports and maintain a detailed database of customer information.

· Maintain and update the sales pipeline in Excel and CRM tools.

· Provide weekly sales updates and forecasts to the management team.

· Track sales performance, outstanding payments, and future business opportunities.

  1. Coordination with Internal Teams

· Work closely with logistics, inventory, and finance teams to ensure smooth order fulfilment.

· Ensure timely communication with customers regarding stock availability and incoming consignments.

· Coordinate with the management and clients to identify business development opportunities.

· Develop and retain team members reporting to you for each project.

Key Skills & Requirements:

· Bachelor's degree in Business, Sales, Marketing, or a relevant field.

· 1-5 years of experience in business development or sales (preferably in B2B industries such as Chemicals, Pharma, or Manufacturing).

· Strong market research skills to find new customers and new products.

· Excellent customer relationship management abilities.

· Strong prospecting, networking, and negotiation skills.

· Ability to create and maintain strong client relationships.

· Strong verbal and written communication skills (English proficiency is a must).

· Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.

· Self-motivated and goal-oriented with the ability to work independently.

· Willingness to travel locally for client meetings.

Job Type: Full-time

Pay: Up to ₹420,000.00 per year

Work Location: In person

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