Shift In-charge

4 days ago

Gandhipuram Coimbatore Tamil Nadu, India VALLAHAM Full time ₹ 3,00,000 - ₹ 3,60,000 per year

Job Title: Shift Incharge

Location: Saptingala

Reports To: Operations Manager

Salary : 20, ,000

Shift : Rotational shift

Roles & Responsibilities – Shift In-Charge (Saptingala)

Customer Feedback Management

  • Collect customer feedback during the shift and record it systematically.
  • Share feedback with management to improve service quality and customer satisfaction

Opening & Closing Duties

  • Take charge of opening the outlet on time and ensuring all resources are ready.
  • At closing, secure cash, equipment, and prepare reports as per procedure.

Cash Handling & Accuracy

  • Handle all cash transactions with care and responsibility. Maintain a cash voucher for using petty cash
  • Cross-check amounts, balance collections, and maintain proper financial records.

Professional Grooming & Conduct

  • Maintain proper grooming standards, neat appearance, and wear the prescribed uniform.
  • Behave politely and professionally with customers and colleagues at all times.

Customer Information Collection

  • Collect and update customer details such as name, contact, and preferences.
  • Ensure the data is recorded accurately and maintained confidentially.

Report Preparation & Documentation

  • Prepare and post wastage reports clearly at the end of each shift.
  • Submit closing reports on time to management without errors or delays

Sales Boost Up

  • They should take responsibility for upselling products to customers and ensuring maximum sales opportunities are utilized.
  • They should actively push sales by motivating the team and promoting products effectively during the shift.

Job Types: Full-time, Permanent, Fresher

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Food provided

Ability to commute/relocate:

  • Gandhipuram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Shift management: 1 year (Required)
  • Restaurant management: 2 years (Required)

Location:

  • Gandhipuram, Coimbatore, Tamil Nadu (Required)

Work Location: In person

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