Production Support Manager
3 days ago
JOB DESCRIPTION
Job Purpose / Summary:
Calypso Support lead responsible for managing RTB functions of Treasury systems with an overall experience of 10-15 years and relevant experience of at least 5 years in managing production support for Calypso.
Duties and Responsibilities:
- Lead Treasury support team responsible for managing smooth working of Calypso and other Treasury systems including trading platforms
- Lead a team of on roll and outsourced resources
- Monitor EOD/BOD activities
- Ensure satisfactory and timely closure of production issues of both functional and technical nature
- Manage deployments across all Calypso environments with help of bank infra team.
- Responsible for Release management process including maintenance of CI/CD pipeline of code & configuration changes
- Manage Calypso MR and Version Upgrades
- Manage DR activities in coordination with Implementation & Infra team
- Monitor System performance and proactively resolve performance bottlenecks
- Manage Internal & External stakeholders
- Collaborate with business partners, third party vendors and technology groups.
- Maintain project compliance standards
Experience / Skillset / Certifications Required:
- Application management experience of 15-20 years with minimum experience of 10 years in managing production support for treasury systems
- Engineering/Management Graduates/CA from premier institutes
- Basic understanding of Forex, Money Market, Fixed Income and Derivative asset classes.
- In depth understanding of Calypso system architecture & Interface design
- In depth understanding of Calypso deployment process using Calypso DevOps
- Understanding of financial markets business processes across Treasury front office, Market risk, Back office, Credit & Counterparty risk and Finance functions of the bank.
- Should have understanding of regulatory & trading & information systems used by treasury
- Experience of leading/participating in end to end product implementation, system migration, version upgrade or system transformation project would be an advantage
- Should have sound understanding of SDLC process.
- Excellent verbal & written communication along with presentation skills
- Should be a self-starter with solution mindset
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