Production Support Manager

3 weeks ago


Mumbai Metropolitan Region, India Ans Placements Pvt Ltd Full time

JOB DESCRIPTION Job Purpose / Summary: Calypso Support lead responsible for managing RTB functions of Treasury systems with an overall experience of 10-15 years and relevant experience of at least 5 years in managing production support for Calypso. Duties and Responsibilities: Lead Treasury support team responsible for managing smooth working of Calypso and other Treasury systems including trading platforms Lead a team of on roll and outsourced resources Monitor EOD/BOD activities Ensure satisfactory and timely closure of production issues of both functional and technical nature Manage deployments across all Calypso environments with help of bank infra team. Responsible for Release management process including maintenance of CI/CD pipeline of code & configuration changes Manage Calypso MR and Version Upgrades Manage DR activities in coordination with Implementation & Infra team Monitor System performance and proactively resolve performance bottlenecks Manage Internal & External stakeholders Collaborate with business partners, third party vendors and technology groups. Maintain project compliance standards Experience / Skillset / Certifications Required: Application management experience of 15-20 years with minimum experience of 10 years in managing production support for treasury systems Engineering/Management Graduates/CA from premier institutes Basic understanding of Forex, Money Market, Fixed Income and Derivative asset classes. In depth understanding of Calypso system architecture & Interface design In depth understanding of Calypso deployment process using Calypso DevOps Understanding of financial markets business processes across Treasury front office, Market risk, Back office, Credit & Counterparty risk and Finance functions of the bank. Should have understanding of regulatory & trading & information systems used by treasury Experience of leading/participating in end to end product implementation, system migration, version upgrade or system transformation project would be an advantage Should have sound understanding of SDLC process. Excellent verbal & written communication along with presentation skills Should be a self-starter with solution mindset



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