Relationship Manager
2 days ago
Company Description
Muthoot FinCorp Limited (MFL), the flagship company of the Muthoot Pappachan Group, is a leading financial services provider in India. With over 3,600 branches across cities, towns, and villages, MFL serves more than 75,000 customers daily, specializing in gold loans and customized financial solutions for underserved populations. The company is recognized for its robust presence in semi-urban and rural areas, providing accessible financing options. MFL fosters a culture of teamwork, innovation, and employee satisfaction through professional development, motivational programs, and rewarding excellence.
Role Description
This is a full-time, on-site role for a Relationship Manager located in Habra-II. The Relationship Manager will be responsible for building and maintaining customer relationships, understanding customer financial needs, and providing tailored financial solutions. Daily tasks also include promoting company products, achieving business targets, managing customer inquiries, and ensuring customer satisfaction through exceptional service. The role involves interacting with clients to build trust and provide timely support for their financial requirements.
Qualifications
- Strong relationship management and customer service skills
- Understanding of financial products and services, particularly loans and investment products
- Excellent communication, negotiation, and interpersonal skills
- Sales and marketing experience, with the ability to achieve business targets
- Ability to work in a fast-paced, team-oriented environment
- Proficiency in local language and understanding of the local market is a plus
- Minimum qualification: Bachelor's degree in any discipline; MBA or equivalent qualification is advantageous
- Prior experience in a financial or banking role is preferred but not mandatory
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