executive n

1 week ago

Mumbai, Maharashtra, India Asian Paints Ltd Full time ₹ 5,00,000 - ₹ 12,00,000 per year
External Job Description

Key Responsibilities:
Product Trials & Feedback

•Plan and execute product trials across regions and formats (internal validation , field validation , post-launch feedback).

•Capture and analyze feedback from contractors and applicators to refine product performance.

•Develop and maintain trial protocols and documentation for internal reference.
Market Intelligence & Benchmarking

•    Conduct market studies to understand competitor offerings, application practices, and customer preferences.

•    Gather insights from field interactions to inform product development and marketing strategies.

•    Benchmark product performance and identify opportunities for differentiation.
Complaint Resolution & Technical Support

•    Work closely with technical and manufacturing teams to resolve product complaints effectively.

•    Analyze complaint trends and contribute to formulation improvements and process enhancements.

•    Build a knowledge base of application errors and solutions for field teams.
Marketing & Vendor Collaboration

•    Support execution of marketing events, dealer meets, and shade lab initiatives.

•    Coordinate with vendors for timely delivery of collaterals and event materials.

•    Conduct audits and ensure quality standards in vendor deliverables.

Contractor Training & Enablement

•    Conduct hands-on training sessions for contractors on wood finish products 

•    Collaborate with internal teams to activate trained contractors and support product adoption.

•    Identify and address challenges in product usage through field insights and feedback.
Internal Team  Capability Building

•    Facilitate knowledge enhancement sessions for internal teams like sales and regional technical teams 

•    Drive learning through structured training programs, quizzes, and knowledge-sharing platforms.

•    Support complaint handling training and technical query resolution.
________________________________________
Key Skills & Attributes:

•    Strong technical understanding of wood coatings and application techniques

•    Effective communication and training delivery skills

•    Analytical thinking and problem-solving orientation

•    Collaborative mindset with cross-functional coordination ability

•    Proficiency in documentation and reporting and basic MS Excel


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