E Commerce Manager

2 weeks ago

Mumbai, Maharashtra, India Ascent Meditech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are looking for an experienced and proactive E-commerce Manager to take ownership of managing operations and accounts on Amazon, Flipkart, and other online marketplaces. The ideal candidate should have a comprehensive understanding of e-commerce account management, reporting, and strategy execution to drive growth and ensure operational excellence.

Key Responsibilities

Marketplace Account Management:

  • Handle day-to-day operations and maintain account health on Amazon, Flipkart, and other marketplaces.
  • Resolve issues related to listings, suppressed products, policy violations, and performance metrics.
  • Strategically manage pricing, promotions, and deals to boost visibility and sales.
  • Performance Monitoring and Reporting:
  • Analyze key performance indicators (KPIs) such as sales, ROI, traffic, and conversion rates.
  • Generate and share daily, weekly, and monthly reports with actionable insights to improve sales and reduce operational inefficiencies.
  • Inventory and Fulfilment Coordination:
  • Monitor stock levels across platforms and ensure seamless integration with the inventory management system.
  • Coordinate with warehouse teams for timely replenishment and smooth order fulfilment.
  • Minimize stock outs, overstocking, and fulfilment delays.
  • Content and Listing Optimization:
  • Oversee product listing creation and updates, ensuring optimized content with relevant keywords, images, and descriptions.
  • Implement strategies to improve organic rankings and customer engagement.
  • Relationship Management:
  • Collaborate with Amazon, Flipkart, and other account managers to address platform-specific challenges and opportunities.
  • Build and maintain relationships with internal stakeholders, including marketing, logistics, and finance teams.
  • Customer Experience:
  • Monitor reviews and ratings to understand customer feedback.
  • Work with the customer support team to resolve escalations effectively.
  • Strategic Planning:
  • Develop and implement strategies for scaling business on marketplaces, including seasonal promotions, ad campaigns, and new product launches.
  • Stay updated on trends, platform updates, and competitors activities to maintain a competitive edge.

Experience - 5 to 8yrs

Salary range - 8 to 13LPA

Location - Goregaon

If interested, Please share your cv

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