E Commerce Manager
5 days ago
We are looking for an experienced and proactive E-commerce Manager to take ownership of managing operations and accounts on Amazon, Flipkart, and other online marketplaces. The ideal candidate should have a comprehensive understanding of e-commerce account management, reporting, and strategy execution to drive growth and ensure operational excellence.
Key Responsibilities
Marketplace Account Management:
- Handle day-to-day operations and maintain account health on Amazon, Flipkart, and other marketplaces.
- Resolve issues related to listings, suppressed products, policy violations, and performance metrics.
- Strategically manage pricing, promotions, and deals to boost visibility and sales.
- Performance Monitoring and Reporting:
- Analyze key performance indicators (KPIs) such as sales, ROI, traffic, and conversion rates.
- Generate and share daily, weekly, and monthly reports with actionable insights to improve sales and reduce operational inefficiencies.
- Inventory and Fulfilment Coordination:
- Monitor stock levels across platforms and ensure seamless integration with the inventory management system.
- Coordinate with warehouse teams for timely replenishment and smooth order fulfilment.
- Minimize stock outs, overstocking, and fulfilment delays.
- Content and Listing Optimization:
- Oversee product listing creation and updates, ensuring optimized content with relevant keywords, images, and descriptions.
- Implement strategies to improve organic rankings and customer engagement.
- Relationship Management:
- Collaborate with Amazon, Flipkart, and other account managers to address platform-specific challenges and opportunities.
- Build and maintain relationships with internal stakeholders, including marketing, logistics, and finance teams.
- Customer Experience:
- Monitor reviews and ratings to understand customer feedback.
- Work with the customer support team to resolve escalations effectively.
- Strategic Planning:
- Develop and implement strategies for scaling business on marketplaces, including seasonal promotions, ad campaigns, and new product launches.
- Stay updated on trends, platform updates, and competitors activities to maintain a competitive edge.
Experience - 5 to 8yrs
Salary range - 8 to 13LPA
Location - Goregaon
If interested, Please share your cv
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