IT Helpdesk Engineer

2 days ago

Tharamani Chennai Tamil Nadu, India Desicrew Solutions Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We're Hiring: IT Helpdesk Engineer at DesiCrew

At DesiCrew, we are looking for a IT Helpdesk Engineer to join our growing team If you have a passion for technology, strong communication skills, and 3 to 5 years of experience in technical support, we want to hear from you

Qualification Engineering Degree or MCA

Good English communication skill - Oral and written

Willingness to work on-sites

Ability to work in 24/7 operations Immediate Joiner

Location - Chennai & Bangalore

Technical Skills and Experience:

  • 3-5yrs relevant experience
  • In-depth understanding of IT infrastructure, networking hardware, and operating systems.
  • Strong expertise in Active Directory (AD), including user management, group policies, and permissions.
  • Advanced knowledge of Office 365 and Azure Active Directory policies.
  • Hands-on experience with Windows Servers and networking devices (Switches & Firewalls).
  • Strong background in patch management and endpoint security hardening.
  • Proficient in LAN, Wi-Fi, and VPN configuration and troubleshooting.
  • Ability to configure, maintain, and troubleshoot network printers.
  • Skilled in device management platforms such as Microsoft Intune and Kandji.
  • Install, configure, and maintain antivirus solutions, including patch updates for Windows & Mac systems.
  • Basic and Advanced working knowledge of Linux commands and system operations.
  • Exposure to cloud platforms such as Microsoft Azure or AWS.
  • Strong Skill with security products such as Microsoft Defender, DLP, MDM, and EDR solutions.
  • Ensure compliance with organizational security policies and frameworks.
  • Assist with onboarding/offboarding processes, ensuring proper access provisioning and de-provisioning.
  • Strong ability to analyze complex problems, visualize solutions, and implement fixes.
  • Communicate effectively with cross-functional teams and end users.
  • Provide L2 & L3 escalation support for critical technical issues.
  • Support video conferencing platforms and manage large-scale online meetings.
  • Manage and maintain IT asset inventory, ensuring accuracy and accountability.
  • Perform proactive monitoring and troubleshooting of systems and services.
  • Ability to work with Microsoft Azure or AWS cloud platforms (Certification Preferred for Any Cloud Technologies)
  • Support the continuous improvement of IT operations and adoption of new technologies.
  • Proficiency in at least one of the scripting Languages - Powershell or Python or Bash

Send your resume to:

Visit us:

hashtag#Hiring hashtag#HelpdeskSupport hashtag#Desicrew hashtag#ITJobs hashtag#CareerOpportunity hashtag#Networking hashtag#Scripting hashtag#WindowsActiveDirectory hashtag#PatchManagement hashtag#LinuxAdmin hashtag#InformationSecurity hashtag#JobOpening hashtag#24x7Support hashtag#OnSiteWork hashtag#JoinOurTeam

Job Types: Full-time, Permanent

Ability to commute/relocate:

  • Tharamani, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • IT Helpdesk Support: 3 years (Preferred)

License/Certification:

  • Azure Certification, MCSE, MCSA (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

  • IT Helpdesk Engineer

    3 weeks ago

    Tharamani, India Desicrew Solutions Private Limited Full time

    We're Hiring: IT Helpdesk Engineer at DesiCrew At DesiCrew, we are looking for a IT Helpdesk Engineer to join our growing team If you have a passion for technology, strong communication skills, and 3 to 5 years of experience in technical support, we want to hear from you Qualification Engineering Degree or MCAGood English communication skill - Oral and...

  • Engineer – Global It Helpdesk

    1 week ago

    Chennai, Tamil Nadu, India Flex Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design build and deliver innovative products that improve the world A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful inclusive and collaborative environment If you are excited about a role but don t meet every...

  • Desktop Support Engineer/IT Helpdesk Engineer

    3 weeks ago

    Chennai, India reveleer Full time

    Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every aspect of...

  • IT Helpdesk 2-4 Years Chennai

    4 days ago

    Chennai, India Orcapod Full time

    Dear Jobseeker, Greetings from Orcapod Consulting Services Pvt ltd! Hope you are doing well. Kindly find the JD for IT Helpdesk for your reference. Role SPE IT Help desk Process - **Voice process** Experience - 2- 4years **Shift Timing - 24x7 process** Location - Chennai **Weekly off Rotational** **Notice Period Immediate joiner** Skill Set: - 2+...

  • Compensation Benefits Manager

    1 week ago

    tamil nadu, India IT Company Full time

    Position: Manager- HR Operations and Payroll Experience: 15 to 20 years Location: Chennai ABOUT THE ROLE The Manager – HR Operations and Payroll will play a mission-critical role in ensuring the smooth functioning of all HR operational processes, compliance adherence, payroll execution, automation support, and overall governance of HR systems and...

  • 15h Left! Principal Consultant – Channel Helpdesk Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India GENPACT Full time

    Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster...

  • Aws Solutions Architect

    1 week ago

    Tharamani, Chennai, Tamil Nadu, India Rapport IT Services LLC Full time

    Total 8-10 years of experience of which at least 2 years of leading a team or as an Architect. - Certified Kubernetes Administrator, - GCP Associate Cloud Engineer, - AWS Solutions Architect, - DevOps **Areas of competence**: - Public Cloud (AWS, GCP, Azure), - Microservices (K8S, K3S, Docker, Podman, OpenShift, Helm), - OpenStack, VmWare, - IaC...

  • Executives

    3 weeks ago

    Chennai, India EXL IT service management Full time

    Job Description Job Description 1) Candidate should have good written and verbal communication in English 2) Agent should be able to handle international customers calling in and understand US voice accents with at least two+ years in voice process 3) Needs to have at least one to two years working experience on a reputed ITSM tool (Service now/ JIRA/...

  • Principal Consultant – Channel Helpdesk Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Genpact Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Principal Consultant – Channel Helpdesk Specialist.-ITO Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced...

  • Compensation Benefits Manager

    1 week ago

    Chennai, India IT Company Full time

    Position: Manager- HR Operations and PayrollExperience: 15 to 20 yearsLocation: ChennaiABOUT THE ROLEThe Manager – HR Operations and Payroll will play a mission-critical role in ensuring the smooth functioning of all HR operational processes, compliance adherence, payroll execution, automation support, and overall governance of HR systems and...