Process Lead, FSS Ops Utilities

Job ID: 41376

Location: Chennai, IN

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 3 Oct 2025

Job Summary

To have a good knowledge about the product (Equities and Fixed income) and understand the Trade life cycle. Have good knowledge in Mutual fund order processing. Relevant experience is added advantage.

To ensure the trades are prematched in timely manner and status updated to client/Agent/Brokers within agreed timelines.

Ensure to inform clients/Brokers on the amendments required and follow up to get the same from client and brokers.

Ensure Maker/Checker controls are strictly adhered to and ensure to follow the activities checklist.

To identify and highlight the open risk areas in the process and highlight the same to management and work towards addressing the risk.

Key Responsibilities

• To have a good knowledge about the product (Equities and Fixed income) and understand the Trade life cycle. To have a good knowledge on Mutual fund order process.
• To ensure the trades are prematched in timely manner and status updated to client/Agent/Brokers within agreed timelines.
• Ensure to inform clients/Brokers on the amendments required and follow up to get the same from client and brokers.
• Ensure Maker/Checker controls are strictly adhered to and ensure to follow the activities checklist.

• To identify and highlight the open risk areas in the process and highlight the same to management and work towards addressing the risk.

• Strategy

• Understand the Goals of the bank and work towards fulfilment.

• Business

• Knowledge of Custody operations, Mutual Fund, Securities Settlements, Financial Market Operations. Knowledge of Agent banking, Sub Custody operations and clearing will be an added advantage.

Processes

• Processing of Settlements transactions, Mutual fund orders, Prematching of trades and Reporting of Trade Status,
• To ensuring that the trades are sent to market within stipulated cut off time and to ensure funding/reaptriation of funds are done.
• Checking of Funds and Holdings prior to settlements
• In case of Failed trades, the same have been updated with the correct reasons
• Ensure to book FX deal and confirm the rates to clients/Agents based on the SI from Clients/Agents.
• Contractual Settlements processing
• Ensure the open items in Suspense/Nostro/Stock reconcilations are properly remideated.
• BAU escalation handling
• Process improvement

People & Talent

• Possess ability to understand the work plans and organizes their own work effectively
• Able to identify sudden changes at a transactional level
• Raises issues when they see the task is at risk
• Completes work as assigned

Risk Management

• Understands what the various risks are at transaction level and some of the mandatory actions that need to be performed.
• Escalates issues to senior management within parameters of role
• Describes and understands the operations risk
• Awareness on transactional level fraud.

Governance

• Awareness of Group policies and procedures. Understand risk mitigation.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders

Country/RM/Brokers/Clients.

Skills and Experience

• Six or more years of experience in Operations/Finance. Experience in Mutual fund operations is required.
• Undergraduate degree is must. Post graduate Degree is added advantage.
• Good communication skills in English.
• Proficient in basic match and analytical skill.

Role Specific Technical Competencies

• Risk Management
• Process Management
• Foreign Exchange (FX)
• Analytical Thinking
• Products and Processes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.