Sales Support

7 days ago

Mohali, Punjab, India ESR Solutions Full time ₹ 30,000 - ₹ 4,50,000 per year

Industry: IT / Software Services

Location: Mohali (Work from Office)

Job Type: Full-time

Working Days: 5 Days a Week (Rotational Shifts)

Shift Timings: 4:30 AM – 6:30 PM (Australian Shift, Rotational)

Compensation: Fixed Salary + Performance-Based Incentives

About the Role

We are looking for a motivated and confident Sales Support & Telecalling Executive to join our Mohali office. This role is perfect for individuals who enjoy engaging with people over the phone, generating leads, scheduling meetings, and supporting the sales cycle. You will be the first point of contact for potential international clients and play a key role in building strong relationships that lead to successful conversions.

Key Responsibilities

  • Make outbound calls to international prospects and introduce company services.
  • Explain product features and benefits to generate interest.
  • Qualify leads and maintain an updated database in CRM.
  • Schedule demos/meetings for the Sales Specialists.
  • Provide sales team with timely support and follow-up on client queries.
  • Ensure professional, polite, and clear communication at all times.
  • Achieve daily/weekly call targets and contribute to sales pipeline growth.
  • Share client feedback and insights with the sales and product teams.

Requirements

  • Prior experience in telecalling, telesales, or customer engagement is preferred.
  • Strong English communication and persuasion skills.
  • Comfortable with Australian shift timings (rotational).
  • Target-driven with a positive and confident attitude.
  • Ability to handle client queries and objections professionally.
  • Knowledge of CRM systems and MS Office is an added advantage.

What We Offer

  • Competitive base salary + attractive incentives.
  • Direct exposure to international clients (Australia market).
  • Career growth opportunities into Sales Executive / Business Development roles.
  • Training, mentorship, and a collaborative work culture.

Job Type: Full-time

Pay: ₹30, ₹45,000.00 per month

Education:

  • Bachelor's (Preferred)

Work Location: In person

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