Sales Support Manager
1 week ago
Job Title: Assistant Manager – Sales Support & Coordination
Experience Required: Minimum 5–8 years
Salary: ₹30,000 – ₹40,000 per month
Notice Period: 15 days to maximum 1 month
Job Location: Mohali
Employment Type: Full-time
Key Responsibilities:
- Lead and manage the sales support team, ensuring smooth day-to-day operations.
- Oversee order processing, invoicing, and ERP entries with accuracy and timeliness.
- Coordinate with internal departments (logistics, accounts, production, and sales) to ensure on-time delivery and customer satisfaction.
- Manage discount calculations, quotations, and approvals in line with company policies.
- Handle MIS reporting, sales data analysis, and performance tracking for management review.
- Plan and coordinate exhibitions, trade shows, and promotional events in collaboration with the sales & marketing teams.
- Ensure adherence to timelines, SLAs, and multiple target deliveries within strict deadlines.
- Drive process improvements and ensure compliance with organisational standards.
- Act as a point of escalation for customer queries, resolving issues effectively.
Desired Skills & Qualifications:
- Graduate/MBA (preferred) with specialization in Business, Sales, or related field.
- 5–8 years of relevant experience in sales support, coordination, and team management.
- Strong knowledge of ERP systems, MS Excel, and MIS reporting.
- Proven leadership and people management skills.
- Excellent communication, customer-handling, and problem-solving abilities.
- Ability to multitask, manage high-pressure situations, and meet deadlines consistently.
- Experience in coordinating exhibitions or large events will be an added advantage.
Job Types: Full-time, Permanent
Pay: ₹30, ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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