Sales Support Manager

1 week ago

Mohali, Punjab, India Mohali Hitech Metal Cluster (P) Ltd. Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Job Title: Assistant Manager – Sales Support & Coordination

Experience Required: Minimum 5–8 years

Salary: ₹30,000 – ₹40,000 per month

Notice Period: 15 days to maximum 1 month

Job Location: Mohali

Employment Type: Full-time

Key Responsibilities:

  • Lead and manage the sales support team, ensuring smooth day-to-day operations.
  • Oversee order processing, invoicing, and ERP entries with accuracy and timeliness.
  • Coordinate with internal departments (logistics, accounts, production, and sales) to ensure on-time delivery and customer satisfaction.
  • Manage discount calculations, quotations, and approvals in line with company policies.
  • Handle MIS reporting, sales data analysis, and performance tracking for management review.
  • Plan and coordinate exhibitions, trade shows, and promotional events in collaboration with the sales & marketing teams.
  • Ensure adherence to timelines, SLAs, and multiple target deliveries within strict deadlines.
  • Drive process improvements and ensure compliance with organisational standards.
  • Act as a point of escalation for customer queries, resolving issues effectively.

Desired Skills & Qualifications:

  • Graduate/MBA (preferred) with specialization in Business, Sales, or related field.
  • 5–8 years of relevant experience in sales support, coordination, and team management.
  • Strong knowledge of ERP systems, MS Excel, and MIS reporting.
  • Proven leadership and people management skills.
  • Excellent communication, customer-handling, and problem-solving abilities.
  • Ability to multitask, manage high-pressure situations, and meet deadlines consistently.
  • Experience in coordinating exhibitions or large events will be an added advantage.

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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