Process Associate

1 week ago

Valiyavila Thiruvananthapuram Kerala, India Ecorgy Solutions Private Limited Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Role Overview:

To support our U.S. home health operations, we are looking for detail-oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for U.S.-based home health clients. This includes reviewing clinical documentation, updating patient records, coordinating with internal teams, and ensuring timely and accurate data entry.

Roles/Responsibilities include but not limited to:

  • Facilitate end-to-end coordination of patient care activities.
  • Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements.
  • Monitor and manage clinical communication through email and fax, ensuring all incoming and outgoing correspondence is actioned promptly.
  • Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays.
  • Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution.
  • Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals.

Qualifications:

  • Any degree.
  • 0 to 3 years of backend operations experience. (Preferably healthcare operations)
  • Excellent English communication skills
  • Proficiency in MS Office
  • Willing to work in Day/Night shifts from Trivandrum office location
  • Immediate joiners preferred
  • Candidates from Trivandrum or near by locations preferred.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Application Question(s):

  • Are you willing to work in Day/Night Shifts?
  • This is an urgent hiring. Can you join immediately?
  • Are you located in Trivandrum? (Onsite role)

Work Location: In person

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