Process Associate

2 days ago


Valiyavila Thiruvananthapuram Kerala, India Ecorgy Solutions Private Limited Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Role Overview:

To support our U.S. home health operations, we are looking for detail-oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for U.S.-based home health clients. This includes reviewing clinical documentation, updating patient records, coordinating with internal teams, and ensuring timely and accurate data entry.

Roles/Responsibilities include but not limited to:

  • Facilitate end-to-end coordination of patient care activities.
  • Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements.
  • Monitor and manage clinical communication through email and fax, ensuring all incoming and outgoing correspondence is actioned promptly.
  • Coordinate and manage workflows for healthcare professionals to ensure timely and efficient task execution, minimizing care delays.
  • Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution.
  • Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals.

Qualifications:

  • Any degree.
  • 0 to 3 years of backend operations experience. (Preferably healthcare operations)
  • Excellent English communication skills
  • Proficiency in MS Office
  • Willing to work in Day/Night shifts from Trivandrum office location
  • Immediate joiners preferred
  • Candidates from Trivandrum or near by locations preferred.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Application Question(s):

  • Are you willing to work in Day/Night Shifts?
  • This is an urgent hiring. Can you join immediately?
  • Are you located in Trivandrum? (Onsite role)

Work Location: In person


  • Process Associate

    1 week ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...

  • Process Associate

    1 week ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Transforming US Healthcare : Seeking Process Associates!**_ - **About the role**_ At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Process Associates to drive exceptional BPO service and elevate our service delivery to...

  • Process Associate

    2 days ago


    Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Responsibilities**:_ - _Efficiently manage back-office operations and associated non-voice processes._ - _Manage and address clinician inquiries within designated patient groups._ - _Maintain communication with clinicians regarding patient-related updates._ - _Coordinate with clinicians to arrange additional disciplines required for patients._ - _Ensure...


  • Valiyavila, Thiruvananthapuram, Kerala, India Neogen Care Full time

    _**Responsibilities**:_ - _Efficiently manage back-office operations and associated non-voice processes._ - _Manage and address clinician inquiries within designated patient groups._ - _Maintain communication with clinicians regarding patient-related updates._ - _Coordinate with clinicians to arrange additional disciplines required for patients._ - _Ensure...

  • Process Associate

    6 days ago


    Thiruvananthapuram, Kerala, India AImploy Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionAImploy is transforming recruitment through advanced AI technology and is set to revolutionize the way companies hire talent. Our innovative approach leverages AI to make the hiring process more efficient and effective, providing companies with the most suitable candidates. We are dedicated to improving both the candidate experience and...

  • Process Associate

    6 days ago


    Thiruvananthapuram, Kerala, India XILLIGENCE Full time

    Company DescriptionXilligence has been providing technology outsourcing solutions since 2000, serving a diverse range of clients from small start-ups to large global enterprises. We help our clients navigate and compete in today's modern technology landscape, covering areas from smartphones to web, desktops to cloud, and AI to Big Data. With extensive...

  • Process Associate

    1 week ago


    Vellayambalam, Thiruvananthapuram, Kerala, India ZYGA SOLUTIONS PVT LTD Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    We are seeking a detail-oriented Process Associate to join our team to handle the Pre-Claim Review (PCR) process. The ideal candidate will have experience in handling patient records, ICD coding, and a strong understanding of the healthcare industry. This role requires strong organizational skills, attention to detail, and excellent communication skills.Key...

  • Associate Iii

    6 days ago


    Thiruvananthapuram, Kerala, India UST Global Full time

    3 - 5 Years- 15 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and...


  • Thiruvananthapuram, Kerala, India Caidya Full time

    **: **Job Title**: Pharmacovigilance Associate **Job Location: Trivandrum, India** **Job Overview**: The Pharmacovigilance Associate (PVA) primary responsibility is to assist with processing, reporting and filing of SAEs/AEs. This includes but is not limited to: retrieval of eCRF safety source data, review of source documents for identification and...


  • Thiruvananthapuram, Kerala, India Caidya Full time

    **Job Title**:Records Information Associate **Job Location: Trivandrum, Kerala (Remote)** **Job Overview**: The Records Information Associate, in collaboration with global internal and external study team members, supports all phases of the study under departmental and/or study team supervision. Duties may include Trial Master File (TMF) processing,...