Tour Manager

4 days ago

Delhi, Delhi, India Suvidha Sewa Full time

About the Role:

We are seeking a dynamic Tour Leader to join our team. As the Tour Manager - India, you will lead India operations, driving business growth while guiding global travelers through the wonders of India. The ideal candidate will possess a passion for travel, excellent organizational skills, and a strong ability to connect with people from diverse backgrounds.

Responsibilities:

  • Planning:
    • Collaborate with industry experts to develop products for the Indian and new markets.
    • Develop detailed itineraries for a seamless and personalized experience for clients.
    • Outreach and select suitable partners for accommodations, transportation, and activities.
    • Sell tours across channels such as partnerships, website, OTA, social, ads and events
    • Set and meet sales targets.
  • Client and Tour Management:
    • Address client inquiries and concerns promptly and professionally.
    • Facilitate group activities and ensure a positive and engaging atmosphere.
    • Provide insightful commentary and historical context throughout the tour.
    • Manage tour operation and group finances while maintaining a high level of service efficiency.
    • Handle unforeseen challenges or emergencies professionally.
    • Collaborate on sales, marketing and promotional activities.
    • Collect client feedback to improve services.

Qualifications:

  • Proven experience as a tour leader, operation manager, business development or in a similar role.
  • Strong organizational and time management skills.
  • Excellent interpersonal and communication skills.
  • Fluency in English and Hindi.
  • Ability to work independently and as part of a team.
  • In-depth knowledge of local culture, history, and attractions.
  • Proficiency in relevant software (e.g., booking systems, spreadsheets).

Benefits:

  • Competitive salary and benefits package.
  • The chance to make an impact to the tourism industry while being the face of the company.
  • Opportunities for professional development and career advancement.
  • A flexible and collaborative work environment.
  • Work with cross functional teams, including teams in Nepal

If you are passionate about travel, have a knack for storytelling, and thrive in a fast-paced environment, we encourage you to apply. Join us on a mission to creating personalized travel experiences

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