Principal - Program Management & Consulting

Role & responsibilities

Job Description:

Chief of Staff (Designation would be Principal)

About Zinnov

Zinnov is a 23 year old niche consulting firm with core expertise in globalization, digital engineering, and digital transformation services. It helps companies with digital disruption in business operations to achieve higher throughput, innovation, productivity and cost savings. With our team of experienced professionals, we serve clients across Private Equity, TMT, Healthcare, Manufacturing, Financial Services & Retail industries in US, Europe, Japan & India.

The Globalization Excellence team at Zinnov helps companies optimize their global engineering and digital footprint by offering end to end services and customized solutions that includes globalization strategy, global capability center (GCC) set up and management, and GCC advisory and transformation.

Please visit and our Linkedin Page to learn more about the Globalization Excellence team (25) Zinnov - Globalization Excellence: Overview | LinkedIn

Our customer focused approach backed by a strong presence and excellent capabilities resulted in several industry recognitions: Best Management Consulting Firm : North America Business Awards, Company of the Year : International Business Awards (The Stevies), Best PE Advisory Firm (USA : Global Excellence Awards, Best Firms to Work for , Top 50 Consulting Firm CEOs of 2023: The Consulting Report, IAOP Global Outsourcing 100 Firms, Great Place to Work CertifiedTM

Job Overview:

As the Chief of Staff, you will play a critical role in aligning strategic objectives with tactical demands. You will directly support the Head of the Center in managing operations, facilitating key initiatives, and communicating with internal and external stakeholders to ensure that all projects align with our strategic goals.

Key Responsibilities:

• Act as a trusted advisor to the Head of the Center, providing strategic insights and operational support.
• Facilitate and drive key strategic initiatives, from planning through to execution, ensuring they align with the organization's goals.
• Coordinate and streamline executive communication, ensuring clear and effective dissemination of information across the organization.
• Manage critical projects, ensuring they are delivered on time and within budget.
• Oversee the preparation of high-quality presentations and reports for executive meetings and external stakeholders.
• Serve as a liaison between the Head of the Center and other executives, teams, and external partners to ensure smooth operation and communication.
• Assist in managing the budget, including tracking operational expenses and financial forecasting.
• Enhance organizational performance by driving continuous improvement and organizational change initiatives.
• Deeply understand the center's business goals and develop comprehensive strategies and action plans to meet those goals. Facilitate alignment between strategic initiatives and daily operations to ensure that all activities contribute to the organization's objectives.
• Act as a key relationship manager between Zinnov and the customer, leveraging deep industry knowledge and strategic insights to cultivate and strengthen partnership between the customer and Zinnov.
• Drive business development efforts by identifying new opportunities and facilitating collaboration that aligns with mutual growth objectives.

Preferred candidate profile

Experience & Education Qualifications:

• Proven experience ( 13+ years) within retail or technology or product development sectors
• Bachelor's in Engineering, Computer Science, or a related field & Master's in Business Administration

Primary Skills:

• Strong analytical and problem-solving skills with a proven ability to strategize and implement high-level program initiatives.
• Exceptional ability to communicate and foster positive business relationships.
• Adaptability and flexibility to manage the array of tasks and initiatives.
• Outstanding organizational and leadership abilities, with a focus on tact and diplomacy.
• Experience in project management and executive reporting.

Desired Skills:

• Management Consulting background or experience would be preferable.
• Knowledge of Agile methodologies and software development cycles.
• Familiarity with the technologies and the specific software products being developed at the center.
• Strong leadership skills with a proven track record of effectively leading a diverse team.