Manager, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product ManagementOverview:
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard.
Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation.

The BMI's global product team is seeking an accomplished Manager to lead the evolution of its Mastercard Portfolio Intelligence products.
Mastercard Portfolio Intelligence team is at the heart of a business intelligence eco-system built on a universe of Mastercard data and payment insights. It helps customers across the globe make smarter decisions, stay competitive, and embrace new trends. We are currently on a transformation journey to further evolve our platforms, this is a great opportunity to be part of a high-growth, diverse, agile and innovative team.

Role:

• Develop and implement comprehensive product marketing strategies to increase usage and achieve revenue targets across platforms.

• Identify new market opportunities and digital channels to expand Portfolio Intelligence product's reach.

• Develops creative content for application in marketing strategies, including thought leadership content and communication of subject matter expertise

• Work with product managers to align engagement goals with product features and roadmap.

• Set performance goals, monitor KPIs, and provide coaching for continuous improvement.

• Reports regularly on campaign performance measurement and evaluation, recommending ways to leverage past success and apply to future programs

• Analyse data, customer behaviour, and market trends to optimize campaigns.

• Use tools like CRM systems, and BI dashboards to track performance.

• Recommend communication strategies and promotional plans based on data insights.

• Partner with marketing teams to create compelling campaigns and content.

• Coordinate with IT and product teams to ensure seamless customer experience across digital platforms.

All about you:

• Extensive experience working on large projects that require a high degree of collaboration with external stakeholders and colleagues across marketing and product areas

• Acted in a program manager capacity for analyzing data and insights about how to optimize channels/programs

• Demonstrated ability to deliver presentations to senior team members and articulate a clear point of view

• Strong understanding of digital marketing channels, SEO/SEM, and analytics tools.

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

---