Associate Engineer- IP

2 days ago


Noida, Uttar Pradesh, India Ericsson-Worldwide Full time ₹ 5,00,000 - ₹ 8,00,000 per year
Join our Team

About this opportunity

We are now looking for a Domain Support Specialist to secure technical capability as part of Automated Ops 24/7 running of Services & includes diagnosis, fast domain support, routine resource fulfilment & field technical support.

What you will do

  • Will Work in a 24 X 7 Environment.
  • Will support the customer over email as well as phone.
  • Sound knowledge of Microwave Technology
  • Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series
  • Having sound knowledge on Mini-link 6300, 6600 Series & Mini-link TN AMM series.
  • SO-EM/ENM hands on experience
  • Software upgrade process for these Mini-link 6300, 6600 Series & Mini-link TN AMM series
  • QoS parameter knowledge for Mini-link 6300, 6600 Series & Mini-link TN AMM series
  • Ethernet alarms and parameters with their troubleshooting process
  • Raise and update the tickets in in tool for all the issues handled / worked upon.
  • Will have to report the daily issues handled / escalated in the form of daily shift reports.
  • Need to make sure that issues are handled in right time frames as per the SLA / Commitments.
  • Good knowledge over SLA/WLA
  • Good in preventive activities with available performance report from Microwave NMS
  • Good in customer handling and RCA identification

You will bring

  • Degree/Diploma in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
  • 3-6 years of hands-on experience on 2nd Level Engineer- functional role.
  • Good Technical Knowledge of the Microwave Technology preferably 6K series.
  • Transmission or ENM experience preferred.


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