Customer Support Executive(Voice)
1 day ago
Role Description
This is a full-time role for a Customer Support Executive (Voice) at CareerLeap. The Customer Support Executive will handle customer inquiries, provide online and voice support, ensure customer satisfaction, and offer technical support. Daily tasks include responding to customer queries, resolving complaints, troubleshooting technical issues, and maintaining a high level of customer service. The candidate will also be responsible for accurate documentation and escalating complex issues when necessary.
Salary Upto 25K+ Joining Bonus+ Cab facility
Location- Bangalore
Qualifications
- Skills in Customer Support, Customer Satisfaction, and Customer Service
- Experience in providing Online Support and Voice Support
- Technical Support skills
- Excellent verbal communication skills
- Problem-solving and troubleshooting abilities
- Previous experience in a customer support role is beneficial
- High school diploma or equivalent; bachelor's degree preferred
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