Quality Assurance Team Lead

Role Description:

As a Quality Assurance Team Lead, you are expected to assist with web application Manual testing, Automation testing and all the QA processes and manage a team of QA engineers. This position requires exceptional communication, planning and problem-solving skills as you will be tackling new and unique challenges every day with no set script to resolve an issue for yourself or your team. The ability to research both alone and in a team to understand the development requirements, reproduce customer issues, work on POCs is essential. Applicants should be able to quickly learn new tools and lead the team from front.

Key Duties Responsibilities:

 As a Quality Assurance Team Lead, Individuals are expected to fulfil the following responsibilities:   

• As a senior quality engineer and team lead, you will be responsible for all aspects of QA engineering at the portfolio level working under with the QA Program Lead. 
• Plan and initiating test automation and test engineering practices, including aspects of 'software development in test' for a release. 
• Reading, writing, and debugging test code in complex programs and supporting the refactoring of existing test frameworks – supporting other members of the team to do the same. 
• Initiating the use and reuse of a broad range of tools, including open source, AI and cloud-based. 
• Building QAT service capability and coaching others to help improve QAT-wide practices to support the digital service standard, often working as part of a multi-disciplinary team focused on user needs and user-centered design.
• Extensive hands-on test experience within Agile projects, with a strong understanding of the Sprint, CI, and release testing lifecycles.
• Extensive automation experience and the ability to specify, develop and implement automation frameworks and advice on industry best practices.
• Experience in mentoring and leading medium sized team/s.
• Performance management of team, provide regular feedback, plan and provide trainings, lead POCs.
• Proactive in managing test dependencies, coordinating test coverage, and execution.
• Knowledge and experience of working with Open Source tools and Cloud-based services including Cucumber, Gherkin, Jasmine, Cypress, WebDriver, Jenkins/Drone/Gitlab, and REST libraries (RESTAssured, Karate, etc).
• Experience of containerized techniques, using Docker, and Cloud-Based Hosting
• Demonstrable experience of working with web application and data services.
• Defining and advising on test scope, approach, risks, and assumptions across agile testing.
• Ability to work with all relevant parties (project, supplier technical teams, internal technical teams, service delivery, and so forth) to ensure an effective test service is maintained throughout the Agile delivery lifecycle.

 Requirements - Knowledge, Skills, & Experience: 

• Experience of 6+ Year
• Excellent communication skills (both verbal and written)
• Should be excellent team player and must have ability to work independently and in a team.
• Exceptional problem-solving skills.
• Good understanding of Agile methodology and QA processes involved.
• Ability to understand existing automation framework and work on automation tests.
• Experience with Java, JavaScript/TypeScript preferred but any other previous programming experience is a plus.
• Excellent understanding of SQL and RDBMS.
• Exposure to Non-relational (NoSQL) databases.
• Good understanding of APIs and API testing.
• Experience in working on both On-prem and Cloud based applications.
• Knowledge of different test and project management tools such as: JIRA, Docker, JMeter, ZAP, Selenium, Playwright
• Familiarity with writing test documentation, requirements review, creating bug reports.
• Ability to describe bugs clearly and accurately.
• Good to have experience with AI tools like Playwright-MCP Server, and general use of AI for testing is a plus.
• Good to have exposure to performance testing.
• Exposure to Odata.
• Exposure or hands on experience with any BI/Reporting tool.