Account Manager
6 days ago
Account Manager B2B SaaS
Company: Reccopilot - AI recruitment SaaS
Location: Remote
About Reccopilot
Reccopilot is an AI copilot for full-time hiring. We automate sourcing, screening, ranking, candidate comms, and interview scheduling, so Talent teams hire faster with fewer manual steps. We serve SMEs and mid-market companies across the US, UK, and Canada (expanding in India).
Role Summary
You will own the trial to paid funnel and post-sale outcomes for a named book of prospects/customers. Youll guide 714 day trials to first value, convert to paid, onboard quickly, and drive renewals/expansion.
Hours: Customer-aligned; ability to cover US/UK overlaps when needed
What Youll Do
- Own trials to conversion: qualify trials, set up success plans, connect, demonstrate and guide users to first AI shortlist in lessthan 72hrs.
- Onboard & activate: run quick training sessions, share checklists, and ensure core modules (AI shortlist, scheduling) are adopted.
- Drive renewals & expansion: run QBRs, quantify ROI, scope/price seat & feature expansions, and close on time.
- Multi-thread accounts: engage TA leadership, HR Ops/IT (SSO/SCIM), Security/Procurement, and hiring managers.
- Voice of Customer: document feedback/themes, influence roadmap, coordinate betas.
- Hygiene & process: maintain CRM notes, health scores, risks, renewal dates, and next steps.
What Youll Bring
- 35 years in Account Management / Customer Success / Onboarding at a B2B SaaS (HRTech/ATS/recruiting tools a plus).
- Proven record hitting renewal/expansion targets and converting trials/pilots.
- Strong demo & enablement skills; comfortable guiding short hands-on product sessions.
- Light technical fluency: Integrations (e.g., Greenhouse/Lever/Zoho/Darwinbox/iCIMS), SSO basics, data flows.
- Excellent communication, stakeholder management, and project coordination across multiple accounts.
- Tools: CRM (Freshsales/HubSpot/Salesforce), Calendly/Zoom, G-Suite or M365; Loom. (Basic Sheets/Excel/SQL a plus.)
Nice to have
- Supported customers in US/UK/Canada time zones; comfortable with evening IST overlaps (for India roles).
- Experience building ROI models, running QBRs with director/C-level, and navigating security/procurement reviews.
Interested? Send your resume and a short introductory video (24 minutes) covering the following points:
- A brief self-introduction
- What makes you relevant for this position
- Why we should consider your profile among other applicants
- Why you believe you are the right fit for this role
This will allow us to evaluate your required skills and proceed further for an interview schedule if shortlisted.You can record the video on your phone or laptop and share it via Google Drive / What's app / any accessible link to with the subject line Application – Founder's Office Intern".
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