Account Manager
2 days ago
Hello
Role: Account Manager Persistent Systems Account (IT Services)
Location: Hitech City, Hyderabad
Experience: 12+Years
Job Description:
We are seeking a highly experienced Account Manager with 12+ years of overall IT experience, including 5+ years in Account Management and minimum 2 years of proven experience managing the Persistent Systems account. The ideal candidate should bring strong IT Staffing/IT Services knowledge and solid expertise in handling complex delivery, client relationships, and high-volume requirements.
Key Responsibilities
- Serve as the primary point of contact for the Persistent Systems account, ensuring seamless communication and relationship management.
- Build and maintain strong relationships with hiring managers, delivery leadership, recruitment teams, and procurement stakeholders.
- Handle end-to-end requirement intake, prioritization, and demand management, ensuring clarity and timely updates.
- Coordinate with internal recruiting teams to ensure quality submissions and adherence to client expectations.
- Oversee interview scheduling, feedback management, closure timelines, and follow-ups.
- Drive account growth by identifying new demand, upselling services, and expanding engagement scope.
- Address and resolve client and consultant escalations quickly and professionally.
- Identify and implement opportunities to improve delivery efficiency, recruiter productivity, and client satisfaction.
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