Operations Executive
7 days ago
The following is the key requirement:
- Profile: Operations Executive
- Experience: 0 to 2 years of experience in customer satisfaction
- Joining: Immediate, or with very short notice
- Qualification: BCom Graduate
Roles and Responsibilities:
Documentation & Due Diligence
Scrutinize old physical share certificates for authenticity, completeness, and condition.
- Review and collate supporting documents such as PAN, KYC forms, affidavits, indemnity bonds, transmission or succession certificates (if applicable).
Ensure all paperwork complies with SEBI and depository requirements for demat processing.
Coordination with Stakeholders
Act as a liaison between clients, RTAs, depositories (NSDL/CDSL), and internal teams.
- Coordinate with legal advisors and notaries for affidavit and indemnity execution when required.
Engage with investor protection funds, listed company secretaries, and compliance departments for share verification or lost share processes.
Dematerialization Process Management
Prepare and submit DRF (Demat Request Form) and supporting documents to DP (Depository Participant).
- Monitor DRN (Demat Request Number) status until shares are credited to client Demat account.
Address rejection reasons from RTA/DP and reinitiate requests with corrected documentation.
Regulatory Compliance & Recordkeeping
Ensure compliance with SEBI guidelines on physical share demat conversion deadlines.
- Maintain accurate logs of each demat transaction including certificate numbers, folios, share quantities, and client credentials.
- Periodically audit all physical-to-demat conversion cases and escalate any legal or regulatory red flags.
- Candidate profile:
- Someone with good communication skill and strong client handling skills.
- Hard working & Sincere
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