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Operations Executive
2 weeks ago
We are seeking a detail-oriented and highly organized Operations Executive to manage end-to-end operations within our EdTech platform. The ideal candidate will have relevant experience in education services or EdTech, strong analytical skills, and the ability to thrive in a fast-paced, deadline-driven environment.
Key Responsibilities:
- Oversee student enrollment, documentation, and application processes end-to-end.
- Coordinate with university partners to ensure timely updates and resolution of issues.
- Maintain and update accurate data records in CRM tools, Excel sheets, and internal databases.
- Collaborate with internal teams to ensure smooth workflow and adherence to operational timelines.
- Prepare regular reports, dashboards, and performance monitoring metrics.
- Ensure compliance with company policies and documentation standards.
- Identify and address operational inefficiencies to enhance process quality and productivity.
Desired Profile:
- 3 - 5 years of relevant experience in operations, preferably in EdTech or education services.
- Strong command over Microsoft Excel, Google Sheets, and CRM systems.
- Excellent communication and interpersonal skills.
- Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
- Ability to work effectively in a fast-paced, deadline-driven environment.