Business Analyst

Job Title: Business Analyst

Experience: 2+ Years

Location: Remote (India)

Salary: Competitive as per industry standards

About Optimiser

Optimiser is a Business Intelligence platform offering 360-degree business solutions to organisations of all sizes.

At Optimiser, we have our eyes set on ambitious goals. We work in a fast-paced environment with a team of talented and dedicated individuals who collectively contribute advanced technological solutions for our clients.

We embrace diversified talent with teams based in the UK, India, and Dubai. With a vision to bring a simple yet high-end customer engagement platform to our valued clients, we are making a mark globally.

About the Role

We are looking for a customer-focused and experienced Business Analyst who can quickly become a trusted advisor for our customers, partners, and internal stakeholders.

What Will You Be Doing?

• Lead end-to-end delivery of client projects with a focus on back-end system and CMS solutioning.
• Act as the primary liaison between clients and internal teams, ensuring clear communication, timely updates, and high client satisfaction.
• Gather business requirements, translate them into technical solutions, and present solution approaches to clients.
• Manage and mentor cross-functional teams including developers and testers, ensuring delivery quality and adherence to timelines.
• Drive project planning, execution, and reporting, while proactively managing risks and dependencies.
• Utilize JIRA, Confluence, and Gantt charts for project tracking, documentation, reporting, and workflow management.
• Ensure compliance with project governance standards, processes, and documentation.
• Foster strong, long-term client relationships through consistent engagement and solution-driven approaches.
• Find opportunities to develop new features to ensure smooth user experience.
• Create deployment plans that are lean and efficient.
• Partner closely with Product team peers to understand and continuously evaluate product roadmaps.
• Analyse data, understand trends/patterns, and think creatively, experimenting 'out of the box' for ideas to drive usage of our products.

What Are We Looking For?

• Minimum 2+ years of experience in Business Analysis with a focus on technology solutioning.
• Strong hands-on expertise in back-end systems and CMS platforms.
• Proven experience in client interaction, requirement gathering, and solutioning.
• Demonstrated ability to manage and motivate project teams (developers, testers, and other stakeholders).
• Hands-on experience with JIRA, Confluence, wireframing tools, and Gantt chart-based project planning.
• Excellent organizational and communication skills.
• Strong problem-solving mindset with the ability to deliver scalable, client-centric solutions.
• Ability to thrive in a fast-paced environment and work independently as well as within a team.
• Proficiency in English communication – both verbal and written.
• Comfortable with MS Office, particularly Excel, Google Docs, and Sheets.
• Meticulous in following company operating protocols.
• Excellent team player.
• Strong ethics towards work.

What We Offer in Return

• Opportunity to work in a fast-growing organisation with the ability to make an immediate impact.
• Allow your inspirational ideas to come to life in a highly creative and executional environment.
• Ability to work in an organisation that embraces diversity, inclusion, and belonging at its core.
• The opportunity to challenge a high-performing organisation and leave each day knowing you have made an impact.

To Apply:

If you would like to pursue this opportunity further, please share your CV at along with the following details:

• Current CTC
• Expected CTC
• Notice Period

Job Types: Full-time, Permanent

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund
• Work from home

Work Location: Remote