Branch Manager

1 week ago

Mapusa Mehsana Pune, India Utkarsh Small Finance Bank Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Roles & Responsibilities Branch Manager

We are looking for a dynamic and experienced professional to lead the overall functioning of our branch, with a strong background in sales, operations, and team management.

Key Responsibilities:

  • Business Target Achievement: Responsible for meeting and exceeding branch business targets across products and services.
  • Regulatory Compliance: Ensure strict adherence to all regulatory guidelines including KYC, AML, and CFT at all times.
  • Cost Management: Monitor and control branch expenses to maintain profitability and operational efficiency.
  • Customer Service Excellence: Deliver superior customer service by understanding client needs and offering suitable financial solutions.
  • Sales & Business Development: Drive new business opportunities across retail and institutional segments; develop and manage sales channels.
  • Team Leadership: Build, train, and motivate a high-performing team to achieve branch goals and maintain high engagement levels.
  • Process Adherence: Ensure all systems and processes laid down by senior management are followed diligently.
  • Training & Development: Ensure staff is well-trained on bank products and sales processes for consistent performance.
  • Audit & Compliance: Handle internal and external audits, inspections, and ensure full compliance with regulatory and organizational standards.

Preferred Candidate Profile

  • Minimum 8 years of banking experience, with proven expertise in managing a bank branch.
  • 5+ years in a leadership role, with a strong track record of driving profitability and team performance.
  • Candidates with MBA, CAIIB, JAIIB, or other relevant banking qualifications will be preferred.
  • Strong communication, leadership, interpersonal, and customer service skills.
  • Result-oriented with a proactive approach to problem-solving and decision-making.
  • Knowledge of local geography and language will be an added advantage.

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