Branch Manager
3 days ago
Role & responsibilities
- Sales & Revenue Growth:
- Drive branch sales performance to meet and exceed monthly, quarterly, and annual targets.
- Develop and implement strategic sales plans to expand the branch's market presence.
- Identify new business opportunities and partnerships to grow market share.
- Team Management:
- Recruit, train, and mentor the branch sales team.
- Monitor team performance and provide guidance to achieve sales goals.
- Conduct regular meetings, performance reviews, and motivational sessions.
- Customer Relationship Management:
- Build and maintain strong relationships with key clients and stakeholders.
- Ensure high levels of customer satisfaction and retention.
- Handle escalated customer issues promptly and professionally.
- Operations & Administration:
- Oversee day-to-day branch operations, ensuring efficiency and compliance.
- Manage budgets, sales reports, and forecasting.
- Ensure adherence to company policies, quality standards, and statutory requirements.
- Market Analysis & Strategy:
- Analyze local market trends, competitor activities, and customer needs.
- Recommend improvements to marketing and sales strategies.
Preferred candidate profile
- Strong leadership and people management skills.
- Proven ability to achieve sales targets.
- Excellent communication, negotiation, and presentation skills.
- Strategic thinking and problem-solving ability.
- Proficiency in MS Office and CRM software.
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