Assistant Manager

8 hours ago

Kollam, Kerala, India CGH Earth Full time ₹ 4,80,000 per year

Responsibilities

1. NABH Compliance & Quality

  • Accreditation Lead: Be the primary owner for all HR-related NABH standards and documentation, ensuring continuous readiness for audits.
  • Clinical Credentialing: Manage the meticulous verification, record-keeping, and renewal of licenses and qualifications for all clinical staff (Doctors, Therapists, Wellness Experts).
  • Policy Assurance: Develop, implement, and audit HR policies to align with clinical governance, patient safety, and quality standards.

2. Talent Management

  • Recruitment: Lead end-to-end recruitment for a diverse team, including hospitality (front office, F&B) and specialized wellness roles.
  • Onboarding & Training: Design and execute orientation and ongoing training programs focused on both luxury service delivery and mandated clinical/safety procedures.
  • Performance: Oversee the performance management cycle, ensuring alignment with job competencies and resort service goals.

3. Employee Relations & Operations

  • Conflict Management: Serve as the trusted point of contact for employee grievances, disciplinary actions, and conflict resolution.
  • HR Administration: Manage the HRIS, payroll coordination, benefits administration, and ensure 100% compliance with all [Specify country/state] labor laws and statutory regulations.
  • Culture: Promote a positive, professional, and well-being-focused workplace culture.

Qualifications

  • Experience: Minimum 4 years of progressive HR experience.
  • Industry Focus: Proven experience in the Hospitality, Healthcare, or Wellness industry is mandatory.
  • Compliance: Demonstrable working knowledge and experience with NABH standards (or a similar healthcare quality accreditation).
  • Education: Master's degree in HR.
  • Skills: Excellent communication, strong legal compliance knowledge, and proficiency in an HRIS.

Job Type: Full-time

Pay: ₹20, ₹40,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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