Operations Manager

1 week ago

Gurgaon, Haryana, India Orange Business Full time ₹ 6,00,000 - ₹ 12,00,000 per year

About Us
Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About The Role

  • Work upfront with Product Manager and SIE on the product definition
  • Co-Colloborate with Engineering on the technical part – Including Testing/Valid to accelerate the product devlopment
  • Transform & support the organization (*)
  • Scale expertise : create a global network of TM LAN/SDWAN experts to scale,
  • Process : Leverage on new technical capability to revisit the WoW inc. Solution Consultants/ Field Engineer / PM / Technical Team.
  • Tools : Develop be spoke automation culture in team and scale
  • Manage, Motivate the team. On-board & develop talents

About You
Incubate & mature SDLAN

  • Work upfront with Eng, Product MkT & SIE to speed-up the product readiness,
  • Engage in the development of in-house tool development for the OEM product gaps and work on the industrialisation plan for the successful ideas with Ols/CTIO
  • Set up open labs or operational labs for new and customised solutions and products

Consultancy, Customer On-boarding, EMS Build & Lifecycle

  • Support Pre-Sales in Customer proposal
  • Follow the pipeline & prepare the organization accordingly
  • Participate to project handover & support design phase with consultants
  • Deploy and configure EMS, Test & Validate ad-hoc features.
  • On-board the TM Dedicated team & support Project team with Template definition, training and upskilling.

Transform & Support the organization

  • People : Scale the organization to substain the SDx Growth and promote a change of mindset on technical team from pure CLI based configuration to automated tools/scripts.
  • Process : Leverage PnP and SD Fabric features to reshape the Build (from Survey, LLD, Runbook, On-site intervention & CAT) and the RUN lifecycle with the target to drive our cost
  • Tools : Develop be spoke automation culture in team and scale.

Develop the business

  • Ensure the proper revenue recognition inside TM.

People Management

  • Insufflate the "incubation and Integration" spirit across the team
  • Drive & Develop the High-Level of skills & expertise, incl. soft skills.
  • Attract talents

What We Offer
Minimum of 10 years of Experience in networks technology with proven records of success in managing technology teams and able to scale & grow with high level of Autonomy & Accountability.

Good customer skills, interpersonal, strong communication & Analytical skills..

Self-driven and able to define his own agenda

Only Your Skills Matter
Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

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