Operations Manager
16 hours ago
Company Description
Ritco Logistics Limited, a leading logistics company in India, specializes in Full Truck Load (FTL), warehousing, 3PL, fleet, and multimodal solutions. With nearly three decades of operational excellence, the company is recognized for its exceptional service quality and record-breaking tonnage movement. Ritco Logistics is proudly listed on the NSE and is a pioneer in logistics technology in India.
Role Description
This is a full-time, on-site role for an Operations Manager, based in Gurugram. The Operations Manager will oversee day-to-day logistical operations, manage supply chains, optimize operational processes, and ensure efficient fleet and warehouse management. Responsibilities also include coordinating with teams, monitoring operational performance, and ensuring client satisfaction through effective service delivery. Leadership and problem-solving will be paramount to excel in this role.
KRA
- Lead and manage FTL Transport Operations across PAN India, ensuring efficient and timely service delivery.
- Oversee market vehicle procurement, vendor coordination, and vehicle availability for operations.
- Drive effective branch management, ensuring smooth day-to-day operations and adherence to company standards.
- Maintain strong customer interaction, addressing operational requirements, resolving issues, and ensuring high customer satisfaction.
- Implement effective cost control measures to optimize operational expenses and improve profitability.
- Serve as a strong decision-maker, providing strategic direction and operational leadership to teams.
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