CRM Functional Consultant- Contractual Role

If you're looking for an exciting opportunity to work with a team of talented colleagues who enjoy both work and life, Westernacher is the perfect place.

We are looking for a CRM Functional Consultant for our growing team in India.

• Facilitate workshops to develop business requirements; create demonstrations to provide proof of concept; plan and assist the team in drafting statements of work to include estimation of effort/cost.
• Provide input and advice regarding Microsoft Dynamics 365/CRM 2015/2016 capabilities, functions and features to clients and prospects.
• Conduct hands-on implementation, configuration and development of the various components of Microsoft Dynamics 365/CRM 2015/2016.
• Build positive client relationships by developing an understanding of the client's business processes.
• Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction.
• Perform requirements gathering, Business Process Analysis.
• Understand requirements and advise project team on highly specialized, complex solutions architecture and implementation.
• Candidate should have experience integrating CRM with various tools like Outreach, HubSpot, and SAP.
• Hand-on experience with Dynamic 365 security matrix and role assignments.
• Participate as the technical expert in proposal development and presentations to prospective clients.
• Deliver presentations to all levels of management.
• Adapt to different end-user learning styles when training, gathering requirements, etc.
• Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, process engineering, etc.
• Assist internal resources with support or pre-sales of Microsoft CRM and related integrations.
• Experience creating strong business cases supported by compelling value propositions.
• Experience assisting with definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; integration development.

• 4-6years of relevant experience is required
• The ideal candidate will have familiarity in two or more of the following areas: .NET Frameworks, C#, ASP.NET, SQL, XML Technologies and Web Services. Working knowledge of Microsoft Products such as Win2003K Advanced Server, SQL Server 2008/2012/2016, SharePoint Portal Server 2013/2016, CMS, Office Systems, ASP, COM, VB, TCP/IP and general networking and Active Directory is required.

• Inspiring and exciting innovative working environment.
• Competitive remuneration package (salary, bonus, benefits).
• International company culture and minimal hierarchical structure.
• Chance to work on complex projects from different industries and add to your business process know-how.
• Flexible working hours and hybrid working model.

This is WE:  

Committed to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellence and profitable, sustainable growth. Headquartered in Heidelberg, Germany, Westernacher Consulting is the global leader in business process and technology innovation.

Living, working, and operating in partnership. We are inquisitive, creative thinkers with a strong entrepreneurial spirit. We question new ways of working, think differently and are willing to try out new approaches to create value and innovation for our customers. All of this makes us pioneers in our field and keeps us responsive, quality-focused and results-oriented.

Westernacher is a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Westernacher is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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