Application Support

2 days ago


India Hexaware Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Description

L1 - Support Lead  

Skills :Communication, App Support, Team Handling

IT & Relevant Exp.



Support Team Lead -  9 to 12 years of IT Experience



Domain Experience



Insurance



Job Duties / Responsibilities



-Good written and Verbal communication

-Must have strong hands-on experience in supporting business applications.

-Should have managed a team of 10+ members and takes ownership of all L1 tickets/services

-Manages the Roster for the team and ensures minimum required availability

-Should have prior experience in application support activities (i.e., Incident Management,  Problem Management, Service Request Fulfillment, App Performance Monitoring, Batch Job Monitoring and Root Cause Analysis).

-Adhere to customer's IT Support processes,  Security policy and SLA

-Should be able to understand escalation matrix

-Collaborate with app end users and Development Teams to provide E2E resolution for support issues.

-Coordination/Support for Release Management & Deployments.

-Prepare application know-how documentation wherever applicable.

-Ability to provide guidance to the team.

-Familiarity of Insurance domain applications

-Willing to work in rotational shifts

Skills (Good-to-have)



-Experience in developing applications.

-Experience in using DevOps tools

  • Application Support

    2 days ago


    India Hexaware Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Description L1 - Support Analyst Skills : CommunicationsIT & Relevant Exp.0 – 1 yearDomain ExperienceInsurance (good-to-have)Job Duties / Responsibilities-Good written and Verbal communication-Exposure to IT applications-Build sound understanding of the supported application estate.-Resolve Support Tickets strictly in a timely manner.-Willing to work in...

  • Application Support

    5 days ago


    India Hexaware Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description, Senior Developer with 4 to 5 Years Experience in Azure, DotNet technologies Overview We are seeking an experienced Azure, DotNet Developer with 4 to 5 years of experience to join our production support team. The role involves developing, maintaining, and supporting restaurant and digital commerce applications to ensure efficient maintenance...

  • Application Support

    2 days ago


    India Hexaware Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    DescriptionGradeG2IT & Relevant Exp.0 – 1 yearDomain ExperienceInsurance (good-to-have)Job Duties / Responsibilities-Good written and Verbal communication-Exposure to IT applications-Build sound understanding of the supported application estate.-Resolve Support Tickets strictly in a timely manner.-Willing to work in 24*7 shift -Incident Management-Service...

  • Application Support

    1 week ago


    India Bloom Consulting Services Full time

    NA Experience **4 - 6 years** Offered Salary Notice Period **Not Disclosed** **Application Support** **Location: Bangalore** **Exp: 4 to 6 yrs** - Education Required: Bachelors/Degree in Computer Science, Engineering or Equivalent - This position is for a mid-level SUPPORT professional and requires strong analytical, troubleshooting and communication...

  • Application Support

    2 days ago


    India Oracle Full time

    Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Project...


  • India Sierra-Cedar Full time

    **Position **:PeopleSoft Application Support** **Experience : 4+ Years** **Location : Hyderabad** **Responsibilities**: The PeopleSoft Application Support Specialist is responsible for taking care of Application Support operations activities within Cloud Managed Services to support multiple clients hosted by Cloud Managed Services. The work includes...


  • India Atlas Copco Full time ₹ 30,00,000 - ₹ 65,00,000 per year

    Your role Job Title: Application Support EngineerIn the Compressor Technique Service (CTS) division a program named Stellar has the aim to implement a new CRM system to support the business processes of the Service to Close process of the customer centers globally. The main strategic goal is to modernize and simplify the global IT landscape and have a...


  • India Sycamore Informatics Inc. Full time

    Designation - Application Support Engineer Experience - 4 - 7 years Location - Remote(India) Essential skills Technical - Strong command of SQL, Unix/Linux and Windows environments and ITIL processes. Demonstrated excellent verbal and written communication skills. Ability to manage and prioritize multiple tasks simultaneously under deadlines and time...


  • India Sycamore Informatics Inc. Full time

    Designation - Application Support Engineer Experience - 4 - 7 years Location - Remote(India) Essential skills Technical - Strong command of SQL, Unix/Linux and Windows environments and ITIL processes. Demonstrated excellent verbal and written communication skills. Ability to manage and prioritize multiple tasks simultaneously under deadlines and time...


  • india Sycamore Informatics Inc. Full time

    Designation - Application Support Engineer Experience - 4 - 7 years Location - Remote(India) Essential skills Technical - Strong command of SQL, Unix/Linux and Windows environments and ITIL processes. Demonstrated excellent verbal and written communication skills. Ability to manage and prioritize multiple tasks simultaneously under deadlines and time...