Ops Lead
11 hours ago
Operations Team Lead Role\: The Team Lead will be responsible for managing a team of Associates/Senior Associates to deliver on Googles Deal Operations processes, including Order Management Product Fulfillment (OMPF) and Deal Management. The role requires strong people management, workflow expertise, and process governance to ensure SLA adherence, quality, and team productivity. Key Responsibilities Manage day-to-day operations for assigned workflow(s), ensuring SLA compliance (Productivity, Accuracy, TAT). Drive team huddles, daily governance checks, and workflow prioritization. Provide floor support to resolve process queries and act as SME for the team. Conduct regular RCA discussions for errors, implement corrective measures, and ensure compliance adherence. Maintain accurate reporting on productivity, shrinkage, and performance metrics. Conduct performance reviews, 1\:1s, and coaching sessions to drive team engagement and effectiveness. Collaborate with Training, Quality, and Tools teams to improve delivery. Handle escalations at team level and ensure timely resolution. Key Deliverables SLA compliance for throughput, productivity, and timeliness. Team accuracy and error reduction in line with client expectations. 100% participation in governance forums and RCA loops. Improved team engagement, lower attrition, and skill development. Qualifications & Experience Graduate with 5 to 8 years of experience in BPO/KPO, with 2 to 3 years in team management. Work Schedule\:18x7 rotation shifts Experience in Order Management, Deal Operations, or Contract workflows preferred. Strong people management, workflow governance, and client-handling exposure. Excellent written & verbal communication, coaching, and analytical skills.
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Sr. Lead Digital Ops
1 week ago
Hyderabad, Telangana, India Systechcorp Inc Full time ₹ 20,00,000 - ₹ 25,00,000 per yearSr. Lead Digital OpsLocation: Hyderabad(Hybrid)Interview Mode: Face to FacePreferred candidate profile15+ Years of overall exp. with 12 years relevant on any of the skills with leadUI Path/Blueprism/Kofax
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Deal Ops Lead
12 hours ago
Hyderabad, Telangana, India Virtusa Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJOB DESCRIPTIONSkill – Deal Ops LeadRole / Tier\: - Deal Ops Lead / Tier 2Job DescriptionThe Team Lead will be responsible for managing a team of Associates/Senior Associates to deliver on Googles Deal Operations processes, including Order Management Product Fulfillment (OMPF) and Deal Management. The role requires strong people management, workflow...
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UK Ops Team Lead
8 hours ago
Hyderabad, Telangana, India PepsiCo Full time ₹ 20,00,000 - ₹ 25,00,000 per yearOverviewThe role holder will manage a team of indirect operational material buyers (for Maintenance, Make & Move) for the UK Ops. The team will be responsible for sourcing, negotiating and buying of goods materials and services to ensure that the company operational needs are met, taking into account price, quality and delivery and to ensure continuity of...
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Cloud Engineering Ops Lead
1 week ago
Hyderabad, Telangana, India Conglomerateit Services Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe are seeking a Cloud Engineering Ops Lead responsible for ensuring the stability, observability, security, and cost-efficiency of our AWS environments and customer-facing applications. This role is critical in maintaining production operations that are reliable, predictable, and optimized for performance and resilience.Key Responsibilities:1. AWS Platform...
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Amazon DSP Ops lead
2 weeks ago
Hyderabad, Telangana, India Opella Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob title: Amazon DSP Ops lead (Open)Location: HyderabadOpella is the self-care challenger with the purest andthird-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.Our mission: to bring health in people's hands bymaking self-care as simple as it should befor over half a billion consumers worldwide.At...
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IT Ops Leader
2 weeks ago
Hyderabad, Telangana, India Genzeon Full time ₹ 20,00,000 - ₹ 25,00,000 per yearPosition: IT Ops leaderLocation: Hyderabad, IndiaAbout GenzeonGenzeon is a leading provider of digital engineering, intelligent automation, security,compliance, cloud, and managed services. We empower our clients to adapt and be agile in anever-evolving digital landscape.SummaryWe are seeking an experienced IT Operations to oversee Genzeon's IT systems...
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IT Ops Leader
4 weeks ago
Hyderabad, Telangana, India, Telangana Genzeon Full timePosition: IT Ops leaderLocation: Hyderabad, IndiaAbout GenzeonGenzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. We empower our clients to adapt and be agile in an ever-evolving digital landscape.SummaryWe are seeking an experienced IT Operations to oversee Genzeon’s IT systems...
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ML Ops Engineer
2 days ago
Hyderabad, Telangana, India Mastech Digital Full time ₹ 6,00,000 - ₹ 18,00,000 per yearPosition Title:ML Ops Engineer 4Complete onsite.Full-Time roleShift Timings:10-7 pm /11-8 pm /12-9 pmAddress:Spire T110, Hyderabad Knowledge City, Madhapur, Hyderabad, Telangana, India, Job Description:Roles & Responsibilities:Define the long-term vision and strategy for MLOps initiatives: Set the direction for the organization's MLOps, model deployment, and...
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Manager Ops requirement
2 weeks ago
Hyderabad, Telangana, India Sagility Full time US$ 90,000 - US$ 1,20,000 per yearAbout SagilitySagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment...
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Sr. Spec. DDIT OPS SC Lead Software Eng
4 days ago
Hyderabad, Telangana, India Novartis Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description SummaryAs a Sr. Spec. DDIT OPS SC Lead Software Engineer, you will drive technical solutions in line with Kinaxis best practice standards. The purpose is to partner with NVS Business Process Owners, IT Business Analyst and Solution Architects to propose optimal solutions and most importantly take a lead and implement complex changes within...