Cloud Engineering Ops Lead

4 days ago

Hyderabad, Telangana, India Conglomerateit Services Full time

We are seeking a Cloud Engineering Ops Lead responsible for ensuring the stability, observability, security, and cost-efficiency of our AWS environments and customer-facing applications. This role is critical in maintaining production operations that are reliable, predictable, and optimized for performance and resilience.

Key Responsibilities:

1. AWS Platform Operations

  • Manage and maintain AWS core services including EC2, EKS, RDS, ALB/CloudFront, IAM/OIDC, VPC, Transit Gateways, and Security Groups.
  • Ensure system hygiene, patching, and infrastructure health.
  • Automate operational workflows using Terraform, Ansible, or Python.

2. Application Support

  • Ensure production readiness through runbooks, pre-deployment validations, performance baselines, and rollback mechanisms.
  • Support releases with deployment assistance, smoke testing, and incident troubleshooting.
  • Drive continuous improvement in application stability and availability.

3. Observability & Monitoring

  • Build and maintain dashboards, logs, metrics, traces, and synthetic monitoring.
  • Ensure alert accuracyeliminate noise and ensure targeted notifications.
  • Track SLOs, error budgets, and system performance.
  • Lead incident response, RCA, and implement corrective actions.

4. Backup & Disaster Recovery

  • Define and manage backup and restore operations with schedules, retention rules, replication, and validation.
  • Conduct regular DR drills to ensure RPO/RTO targets are consistently met.
  • Maintain up-to-date documentation on disaster recovery processes.

5. Cost Optimization

  • Enforce cost governance through tagging, right-sizing, reservation planning, and lifecycle management (EBS, EIP, AMIs).
  • Generate cost analysis reports with actionable recommendations to improve efficiency.

6. Team Leadership & Enablement

  • Lead high-severity incident bridges (Sev-1/Sev-2) with clear communication.
  • Mentor team members in operational excellence and preventive practices.
  • Develop reusable runbooks and automation to eliminate repetitive tasks.
  • Promote a culture of reliability, transparency, and proactive improvement.

Success Metrics:

  • Visibility: Dashboards and alerts are reliable, actionable, and service-specific.
  • Backup Health: 100% backup success rate with monthly restore testing.
  • Reliability: Reduced MTTR, increased deployment success rate, and runbook-driven resolutions.
  • Change Management: Stable release cycles with tested rollback strategies.
  • Cost Control: Optimized AWS expenditure with over 95% tagging compliance.

Required Skills & Experience:

  • 10+ years in cloud and application operations with deep expertise in AWS.
  • Proven leadership in managing production incidents and driving operational excellence.
  • Strong knowledge of observability tools: CloudWatch, Prometheus, Grafana, Datadog, etc.
  • Hands-on experience with Terraform, Ansible, and/or Python for automation (IaC).
  • Expertise in backup strategies and disaster recovery practices with real-world restore testing.
  • Solid understanding of AWS cloud networking including VPCs, routing, security groups, and transit gateways.
  • Excellent communication, mentoring ability, and problem-solving mindset.

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