Customer Service Representative
7 hours ago
Company Description
XtraNet Technologies Pvt. Ltd. is a global leader in providing innovative and integrated IT solutions to government, semi-government, and private sector organizations. With over 20 years of experience, XtraNet offers a comprehensive range of IT services and is committed to delivering the highest quality of service and support. The company has a global presence with offices in India, the United States, Canada, Singapore, and the UAE, allowing them to provide support worldwide.
Role Description
This is a full-time on-site role for a Customer Service Representative at XtraNet Technologies Pvt. Ltd. in Bhopal. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and delivering a positive customer experience on a day-to-day basis.
Qualifications
- Customer Service Representatives, Customer Support, and Customer Service skills
- Customer Satisfaction and Customer Experience
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Ability to prioritize and manage multiple tasks
- Experience in a customer-facing role is a plus
- Knowledge of IT solutions or tech industry is beneficial
- Fluency in multiple languages is advantageous
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