Renewal Executive

2 days ago

Bhuj, Gujarat, India Reliance Nippon Life Insurance Company (RNLIC) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Designation - Customer Care Executive

Location-Bhuj

Education - Min graduate with 0.6 to 1 year of Insurance experience into Renewal calling.

Job Responsibility

  • Tracking, Follow Ups through telephonic calls & Direct Visits for the collection of Renewal premiums from Customer.
  • Verification of New Business Insurance Proposals
  • Handing queries from Customers, Salesperson and Agents.
  • Retention of Customers from Surrendering / Cancelling the Policies
  • Verification and Processing Customer / Agent Servicing Requests & Claims
  • Creation of reference leads from Walk In Customers
  • Receipting, Reconciliation of premiums through cheque / Cash /Card payments
  • Coordination with collection agent / bank to deposit of Cash / Cheque premiums at Bank.
  • Data Enrichment and instant adoption-80% of all eligible customer walk-ins
  • To ensure process compliance and adherence at the branch
  • Manage day-to-day branch administration including housekeeping, maintenance, asset control, discipline, and payroll.
  • Handling Branch Admin, Audits related activities.
  • Operational co-ordination with other functional departments

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